Digital Communications Co-Team Lead Volunteer
The Digital Communications (DC) Co-Team Lead will collaboratively support and coordinate the DC team.
Time Commitment: 4-6 hours per week; minimum commitment of 1 year
Requirements: Computer, high-speed internet, telephone; must be 18+
Responsibilities:
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Share leadership of the DC Team with a Co-Team Lead in a constructive and positive manner
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Respond to volunteer questions
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Source and facilitate training opportunities (topics may include improving post design, effective captions, etc.)
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Follow up on volunteer time sheets. These conversations are supportive and are meant to check if a volunteer is overextending themselves or has a personal circumstance which merits adjusting their volunteering commitment.
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Coordinate a regular posting calendar (3 posts per week) and contribute to the themes and directions for social media posts
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Review post submissions to ensure they align with MHC’s policies and respond to direct messages
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Assist with conflict resolution between social media users, volunteers, and/or other stakeholders
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Facilitating a feedback-oriented culture within the team
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Identify gaps in MHC procedures relevant to the DC team and contribute to solutions
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Participate in volunteer coaching and development conversations (with training and support available throughout)
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Conduct biannual volunteer check-ins
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Chair monthly team meetings to provide updates and brainstorm ideas
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Participate in monthly leadership meetings and quarterly team meetings
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Conduct interviews for new team members
Successful candidates must provide a resume or CV, complete an interview, and provide a satisfactory police check. If you have questions about MHC's volunteer opportunities, please contact info@mentalhealthcopilots.org.
