Mental Health Copilots

Gather, validate and integrate information on Albertan mental health service providers. 

Database Management Volunteers will source and update information for MHC’s database of community partners. They will locate information on counselling services, support groups, individual providers, and more by using online search engines and calling/ visiting service providers (please note that visiting providers is optional, and this position can be completed remotely). They also seek to understand and communicate what a typical appointment looks like for each service, and ensure information stays accurate. The database they help create is integral to the success of MHC’s Client Copilots, who use this information to connect individuals with mental health services. 

Time commitment: 2-4 hours a week for a minimum 6-month term (with the opportunity to increase volunteer hours as agreed upon by the volunteer and MHC)

Technology required: computer, high-speed internet, telephone

Responsibilities: 

• Collaborate with other members of the Database Team to determine strategies for finding and inputting database information. A Team Lead will provide overall guidance. 

• Help create, expand, and maintain an online database of wellness-related materials.

• Contribute to quarterly themed projects that involve the collaboration of the Client Copilot, Database, and Digital Communications Teams.

Candidates must provide a resume or CV, complete an interview, and provide a satisfactory police check. If you have questions about MHC's volunteer opportunities, please contact info@mentalhealthcopilots.org. 

The Digital Communications (DC) Co-Team Lead will collaboratively support and coordinate the DC team.

Time Commitment: 4-6 hours per week; minimum commitment of 1 year

Requirements: Computer, high-speed internet, telephone; must be 18+ 

Responsibilities:

• Share leadership of the DC Team with a Co-Team Lead in a constructive and positive manner

• Respond to volunteer questions

• Source and facilitate training opportunities (topics may include improving post design, effective captions, etc.)

• Follow up on volunteer time sheets. These conversations are supportive and are meant to check if a volunteer is overextending themselves or has a personal circumstance which merits adjusting their volunteering commitment.

• Coordinate a regular posting calendar (3 posts per week) and contribute to the themes and directions for social media posts

• Review post submissions to ensure they align with MHC’s policies and respond to direct messages

• Assist with conflict resolution between social media users, volunteers, and/or other stakeholders

• Facilitating a feedback-oriented culture within the team

• Identify gaps in MHC procedures relevant to the DC team and contribute to solutions

• Participate in volunteer coaching and development conversations (with training and support available throughout)

• Conduct biannual volunteer check-ins

• Chair monthly team meetings to provide updates and brainstorm ideas

• Participate in monthly leadership meetings and quarterly team meetings

• Conduct interviews for new team members

Successful candidates must provide a resume or CV, complete an interview, and provide a satisfactory police check.  If you have questions about MHC's volunteer opportunities, please contact info@mentalhealthcopilots.org.