Mental Health Copilots

Increase MHC’s connectedness within Alberta’s mental health landscape by building relationships.

Under the guidance of the Community Networking Team Lead(s), Community Networking volunteers initiate and maintain connections with individuals and organizations offering mental health support. They will maintain a reliable professionalism and personability in all communications and apply their strong understanding of MHC goals and services to provide information. They will consistently increase their awareness of Albertan mental health services in order to initiate new connections, and may interact with individuals via email, phone calls, virtual meetings, and in-person events. 

Please note: Access to transit or a vehicle is an asset.

Time Commitment:

• 2-4 hours a week (with the opportunity to increase volunteer hours as agreed upon by the volunteer and MHC)

• Minimum 6 month volunteer commitment

Responsibilities:

• Collaborate with the Community Networking Team to build relationships with individuals and organizations in Alberta’s mental health landscape.

• Initiate and maintain connections with professionals to increase awareness of MHC.
• Help MHC integrate successfully with existing services.

Additional Requirements:

• Must be aged 18+

• Must have access to a computer, high-speed internet, and telephone

Candidates must provide a resume or CV, complete an interview, and provide a satisfactory police check. If you have any questions about MHC's volunteer opportunities, please contact info@mentalhealthcopilots.org. 

The Client Copilot Co-Team Lead will collaboratively support and coordinate the Client Copilot Team.

Time commitment: 4-6 hours per week; minimum commitment of 1 year

Requirements: computer, high-speed internet, phone; must be 18+

Responsibilities: 

• Sharing the leadership of the Client Copilot Team with the Co-Team Lead in a constructive and positive manner

• Responding to volunteer questions

• Reviewing volunteer folders and following up as needed

• Facilitating volunteer training opportunities

• Facilitating a feedback-oriented culture within the team

• Identifying gaps in MHC procedures relevant to the Client Copilot role and contribute to solutions 

• Working with clients at a reduced rate compared to other Client Copilots

• Sending biweekly update emails

• Following up on volunteer time sheets to ensure no volunteers are overburdened or falling behind. These conversations are supportive and are meant to check if a volunteer is overextending themselves or has a personal circumstance which merits adjusting their volunteering commitment.

• Conducting bi-annual check-ins and following up on action plans

• Conducting monthly meetings to keep the team on the same page

• Interviewing potential volunteers by asking questions, taking notes, or reviewing recordings to provide input. 

Candidates must provide a resume or CV, complete an interview, and provide a satisfactory vulnerable sector police check.  If you have questions about MHC's volunteer opportunities, please contact info@mentalhealthcopilots.org. 

The Digital Communications (DC) Co-Team Lead will collaboratively support and coordinate the DC team.

Time Commitment: 4-6 hours per week; minimum commitment of 1 year

Requirements: Computer, high-speed internet, telephone; must be 18+ 

Responsibilities:

• Share leadership of the DC Team with a Co-Team Lead in a constructive and positive manner

• Respond to volunteer questions

• Source and facilitate training opportunities (topics may include improving post design, effective captions, etc.)

• Follow up on volunteer time sheets. These conversations are supportive and are meant to check if a volunteer is overextending themselves or has a personal circumstance which merits adjusting their volunteering commitment.

• Coordinate a regular posting calendar (3 posts per week) and contribute to the themes and directions for social media posts

• Review post submissions to ensure they align with MHC’s policies and respond to direct messages

• Assist with conflict resolution between social media users, volunteers, and/or other stakeholders

• Facilitating a feedback-oriented culture within the team

• Identify gaps in MHC procedures relevant to the DC team and contribute to solutions

• Participate in volunteer coaching and development conversations (with training and support available throughout)

• Conduct biannual volunteer check-ins

• Chair monthly team meetings to provide updates and brainstorm ideas

• Participate in monthly leadership meetings and quarterly team meetings

• Conduct interviews for new team members

Successful candidates must provide a resume or CV, complete an interview, and provide a satisfactory police check.  If you have questions about MHC's volunteer opportunities, please contact info@mentalhealthcopilots.org.