Client Copilot Volunteer
Help connect individuals who have mental health concerns to community service providers.
Client Copilots work one-on-one with individuals to help connect them with mental health services. Our Client Copilots do not provide counselling; they serve as a partner for clients by researching available resources, providing support during the booking process, and following up with clients to determine whether a provider is a good fit. Client Copilots manage relationships with the support of MHC’s Leadership, Digital Communications, and Database teams, with all client meetings taking place digitally to limit risk.
Time commitment: 2-4 hours per week for a minimum 1-year term (with the opportunity to increase volunteer hours as agreed upon by the volunteer and MHC)
Technology required: Computer, high-speed internet, telephone
Responsibilities:
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Assist individuals by helping them locate mental health resources; a Team Lead will be available to provide support.
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Support individuals before and after a mental health resource is accessed.
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Complete ongoing mandatory training as assigned.
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Contribute to quarterly themed projects that involve the collaboration of Client Copilot, Database, and Social Media Teams.
Candidates must provide a resume or CV, complete an interview, and provide a satisfactory vulnerable sector search. If you have any questions about MHC's volunteer opportunities, please contact info@mentalhealthcopilots.org.
