Client Copilot Co-Team Lead Volunteer
The Client Copilot Co-Team Lead will collaboratively support and coordinate the Client Copilot Team.
Time commitment: 4-6 hours per week; minimum commitment of 1 year
Requirements: computer, high-speed internet, phone; must be 18+
Responsibilities:
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Sharing the leadership of the Client Copilot Team with the Co-Team Lead in a constructive and positive manner
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Responding to volunteer questions
- Reviewing volunteer folders and following up as needed
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Facilitating volunteer training opportunities
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Facilitating a feedback-oriented culture within the team
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Identifying gaps in MHC procedures relevant to the Client Copilot role and contribute to solutions
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Working with clients at a reduced rate compared to other Client Copilots
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Sending biweekly update emails
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Following up on volunteer time sheets to ensure no volunteers are overburdened or falling behind. These conversations are supportive and are meant to check if a volunteer is overextending themselves or has a personal circumstance which merits adjusting their volunteering commitment.
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Conducting bi-annual check-ins and following up on action plans
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Conducting monthly meetings to keep the team on the same page
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Interviewing potential volunteers by asking questions, taking notes, or reviewing recordings to provide input.
Candidates must provide a resume or CV, complete an interview, and provide a satisfactory vulnerable sector police check. If you have questions about MHC's volunteer opportunities, please contact info@mentalhealthcopilots.org.
