Thank you for your interest in joining our volunteering at Mayflower. Our volunteer opportunities are open to everyone aged 18 or older from all backgrounds, and you don’t need to have been to a Theatre or have any knowledge of our Venues. The role descriptions below will help you decide if they are the right volunteer opportunities for you.
If you need any help completing the application form please email us on mymayflower@mayflower.org.uk and one of your experienced team members will be able to assist you.
To express interest in any of our Volunteer Roles please select the 'I would like to Volunteer' option on the right hand side.
I would like to volunteer
Current Opportunities
Volunteer Usher
Why Volunteer:
Our Volunteer Opportunities are designed for people of all ages and backgrounds and provide our volunteer community with a variety of benefits, weather that would be making new friends or providing a stepping stone to paid employment.
Role purpose:
To provide the highest levels of customer service to ensure the comfort and safety of Mayflower Studios customers for all Front of House activities including shows and functions/events.
Commitment
We are looking for volunteers who can commit to a minimum of 1 activities a fortnight. Activities will vary in length however on average they last between 2 and 5 hours and can take place on any day of the week at any time depending on the performance schedule for any given show.
You will be able to browse and book Activities flexibly on our online booking system.
Key duties:
- To be friendly, kind, welcoming and informative to our customers, taking a pro-active approach to customer service and problem solving, displaying empathy and forethought;
- Welcome and greet our customers, scan tickets and direct customers to their seats:
- To enforce house rules and show specific rules, as well as health and safety and licensing regulations;
- To promote sales of ancillary products including drinks behind the bar, merchandise, sweets, programmes and ice creams;
- To assist with functions and events within the Front of House areas of Mayflower Studios;
- To ensure the health, safety and security of the building, customers and staff, at all times;
- Responsible for adhering to health and safety as per Mayflower Theatre’s Health and Safety Policy;
- Any other reasonable duties as directed
Essential requirements for this role:
- Hours of work will be varied, including evenings, public holidays and weekends, so flexibility is essential.
- Some shows/functions may have unsociable-social hours/late finish times – so own transport preferable.
We Value Our Volunteers:
As a volunteer you can:
- Attend volunteer social events and outings
- Take part in our Volunteer of the Year awards
- Apply for internal vacancies and get feedback on interviews
What happens after you submit your application:
- Interview:
Your application will be reviewed and if you have the right stuff to join the team we will invite you to an informal interview held on site at Mayflower Studios. - If successful you join the team
- Mayflower Training Session
Before your first volunteer engagement we will invite you to a training session where we will go through everything you need for the role. - First two volunteer engagements with an experienced ‘buddy’ volunteer
Mayflower is unable to sponsor Tier 5 – Charity Workers visas (i.e. volunteer visas) so we can only accept applications from those who have the right to work in the UK at this time.
If you have access requirements, please get in touch and we will be happy to tailor the application process and role to suit you, Mayflower Studios has step free access to all venue spaces.
Heritage Volunteer
Unfortunately we currently do not have any space on our Heritage Volunteers Team. Please keep an eye on our website for the next time opportunities will be open.
What We Do
At Mayflower, our vision is to be recognised nationally in providing inspiring experiences.
Mayflower Theatre and Mayflower Studios are both run as charitable trusts. As charities, we aim to:
- Preserve and maintain our venues for the community.
- Provide a diverse programme of quality arts experiences.
- Be valuable to the community and local cultural offering.
- Serve as creative hubs and centres of excellence for culture in Southampton.
- At Mayflower Studios, be community led with engagement and consultation at the heart.
To achieve our aims, we:
- Present shows and events from large-scale West End productions to smaller-scale community projects
- Offer exciting opportunities for children, young people, students, schools, colleges and community groups
- Provide bespoke creative workshops, events and backstage tours
- Offer a Higher Education Subsidy Scheme for those wishing to pursue a career in the arts
- Work closely with many different organisations to deliver community-based projects that are accessible
- Run training programmes designed to nurture and inspire young performers in Southampton
- Support budding and seasoned artists to develop their craft through a series of events and schemes
- And so much more…
