Vancouver Coastal Health - Vancouver


Hello, thank you for your interest in volunteering with one of our Vancouver acute care, long term care, or community volunteer programs. Most of our programs operate during regular business hours – Mon to Fri. We have limited evening and weekend program opportunities available.

 

Each year we receive hundreds of applications. We look for applicants who would be the best fit for our programs and also a program that is the best fit for the volunteer.

 

Please check out the VCH I am the Patient Experience video. It captures the important message that every role on the continuum of care has an impact on experience. Yes...as a volunteer, you are the patient experience!

 

If you would like to be in touch with us please email VANVolunteer@vch.ca

 

Please note the Ministry of Health requires that all staff and volunteers be fully vaccinated and provide proof of BC/Canadian vaccination.

 

Thank you again for your interest and support. 

 

The VCH Vancouver Volunteer Resources Team

 

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General Interests

One to One Support

 

We offer volunteers the opportunity to visit with patients, residents or clients in a one to one situation in various settings. As a volunteer, you can make a difference in a person’s life by providing social interaction and quality time to brighten up their day.  

CUDDLE 1 to 1 OUTREACH Wellness Support


NOTE: Volunteer position is open to mature female applicants only.  Experience with childbirth/ parenting (personal or professionally) required.

The Vancouver Coastal Health - CUDDLE 1-1 Outreach Program is a volunteer in-home & emotional support program for new mothers who are at risk for postpartum depression.  CUDDLE stands for Caring, Understanding, Desire to help by Doing and being with, Listening, and Encouragement. 

ARE YOU....  A survivor of postpartum depression, anxiety or other perinatal mood disorder and want to provide support and hope to a mom going through a similar experience?
Have you been touched personally by this through witnessing a loved one's experience?

Accepted volunteers are matched with a parent in the community to provide the extra support that they need to help them adjust to the postpartum period.  

 

Home Health Outreach - 1 to 1 Wellness Support 


One to One Wellness Support volunteers provide in-home social and emotional support to adult and senior clients who are socially isolated and have limited social supports; through weekly home visits the visiting volunteer helps to support client’s independence and increase clients’ social activity.

 

Referrals to the program are client centered, customized to suit client’s wellness goals, and volunteers are introduced to client by supervising case manager.

 

Some examples of client goals include socialization to relieve loneliness and/or depression, physical wellness through walks in the neighbourhood, and making connections in their community such as accompanying client to coffee shop or other activities.

 

Mental Health & Substance Use

 

We offer volunteers the opportunity to contribute to our various Mental Health and Substance Use (MHSU) areas, ranging from the community, to acute care, to tertiary facilities. These programs provide a safe place for mental health patients and clients to receive care, while giving volunteers meaningful experience in MHSU. If you are interested in MHSU, these roles would be of interest to you.

Brief descriptions of our active programs.

AIDS Vancouver - The Corner Program Volunteer

  • The Corner program (formerly called Boys ’R’ Us) is a three day a week drop-in service for male and transgender sex workers in the community. The program has multiple community partners who assist with connecting clients to programs and services through referrals
  • The Corner provides a safe drop-in environment for participants to relax, eat, socialize and access community-based services
  • The Corner also provides an opportunity for participants to interact with volunteers, community partners and the program coordinator for support and information on services and resources available to them across the city

Click here to submit your application 

 

Downtown Community Health Centre - Maximally Assisted Therapy (MAT) - Breakfast Club Program Volunteer

  • The Maximally Assisted Therapy program is facilitated at the Downtown Community Health Centre (DCHC) and provides care to diverse clientele with compromised immune systems, including those infected with HIV, by supporting clients to adhere to their medication regime, and other medical and psychosocial needs
  • Clients may experience a range of difficult life circumstances and may also have mental health and addiction issues that can present as challenging in social interactions, requiring patience and understanding
  • The Breakfast Club is a separate area from the rest of the Downtown CHC and is a space where clients can hang out and engage with staff and other clients in a safe and supported environment

Click here to submit your application

 

  Downtown Community Health Centre - NEx Program Harm Reduction - Kiosk Attendant 

  • Vancouver Coastal Health offers a nonjudgmental, non-coercive provision of Harm Reduction services to clients with current needle use that includes offering clean supplies, health education and referral to other services
  • Needle exchange assistants assist with being the first point of contact to clients returning used needles and wishing to gain clean supplies
  • Clients receive safe supplies without judgement and with care

 

Click here to submit your application

 

Downtown Community Health Centre - Womxn's Night Clinic- Activity Program Volunteer

  • The Womxn’s Night Clinic Activity Leader plays a vital role in supporting women (including self-identified women) in the Downtown East Side (DTES) accessing health care in safe women only environment by providing free and confidential basic health care for women including counseling, testing, and education
  • Volunteers are very much a part of the evening, welcoming and chatting with the women attending, helping run the activities, ensuring that everyone is included and has the opportunity to participate as much as they want

Click here to submit your application

 

Heatley Community Health Centre - Womxn's Night Clinic - Activity Program Volunteer 

  • The Womxn’s Night Clinic Activity Leader plays a vital role in supporting women (including self-identified women) in the Downtown East Side (DTES) accessing health care in safe women only environment by providing free and confidential basic health care for women including counseling, testing, and education
  • Volunteers are very much a part of the evening, welcoming and chatting with the women attending, helping run the activities, ensuring that everyone is included and has the opportunity to participate as much as they want

 

Click here to submit your application

 

Pender Community Health Centre - NEx Program Harm Reduction – Kiosk Attendant 

  • Vancouver Coastal Health offers a nonjudgmental, non-coercive provision of Harm Reduction services to clients with current needle use that includes offering clean supplies, health education and referral to other services
  • Needle exchange assistants assist with being the first point of contact to clients returning used needles and wishing to gain clean supplies
  • Clients receive safe supplies without judgement and with care

 

Click here to submit your application

 

Pender Community Health Centre - Womxn's Night Clinic – Activity Program Volunteer 

  • The Womxn’s Night Clinic Activity Leader plays a vital role in supporting women (including self-identified women) in the Downtown East Side (DTES) accessing health care in safe women only environment by providing free and confidential basic health care for women including counseling, testing, and education
  • Volunteers are very much a part of the evening, welcoming and chatting with the women attending, helping run the activities, ensuring that everyone is included and has the opportunity to participate as much as they want

 

Click here to submit your application

 

Robert and Lily Lee Family Community Health Centre NEx Program - Harm Reduction Kiosk Attendant 

  • Vancouver Coastal Health offers a nonjudgmental, non-coercive provision of Harm Reduction services to clients with current needle use that includes offering clean supplies, health education and referral to other services
  • Needle exchange assistants assist with being the first point of contact to clients returning used needles and wishing to gain clean supplies
  • Clients receive safe supplies without judgement and with care

 

Click here to submit your application

 

Three Bridges Community Health Centre - The Corner Program Volunteer

The Corner program (formerly called Boys ’R’ Us) is a three day a week drop-in service for male and transgender sex workers in the community. The program has multiple community partners who assist with connecting clients to programs and services through referrals

  • The Corner provides a safe drop-in environment for participants to relax, eat, socialize and access community-based services
  • The Corner also provides an opportunity for participants to interact with volunteers, community partners and the program coordinator for support and information on services and resources available to them across the city

 

Click here to submit your application

 

Three Bridges Community Health Centre - NEx Program Harm Reduction - Kiosk Attendant

  • Vancouver Coastal Health offers a nonjudgmental, non-coercive provision of Harm Reduction services to clients with current needle use that includes offering clean supplies, health education and referral to other services
  • Needle exchange assistants assist with being the first point of contact to clients returning used needles and wishing to gain clean supplies
  • Clients receive safe supplies without judgement and with care

  

Click here to submit your application

 

Three Bridges Community Health Centre – SMART Recovery Program Volunteer

 

  • The Self-Management and Recovery Training (SMART) Group Facilitator plays a vital role in supporting addictions services clients in their recovery/ reintegration into their community
  • Volunteer group facilitators lead weekly meetings using SMART methods based on the concepts of Rational Emotive Behavior Therapy (REBT) and Cognitive Behavioural Therapy (CBT) techniques
  • This role will be of particular interest to peers, and those wishing to pursue a professional degree, or career in social work, counselling or health

 

Click here to submit your application

 

 

 

Mentorship/Leadership

We offer volunteers the opportunity to grow as leaders and mentors. Outstanding volunteers have the opportunity to work towards leadership roles. Our Volunteer Advisory Committee consists of active VCH volunteers with a passion for volunteering and improving the health care experience for all. If you are interested in leadership, these roles would be of interest to you.

 

Patient & Public Experience

 

We offer volunteers the opportunity to provide assistance in roles that are geared to enhancing the patient and public experience by applying customer service and communication skills. If you like helping many different people and developing your people skills, these roles would be of interest to you.

Banfield Pavilion - Garden Maintenance Program Volunteer 


Banfield Pavilion is a residential care facility home to residents who require 24-hour complex care. Volunteers provide crucial help to maintain Banfield's gardens under the direction of the horticultural therapist.

 

Diamond Health Care Centre - Info Desk Wayfinding Program Volunteer


The Gordon and Leslie Diamond Health Care Centre (DHCC) brings together the outpatient care services at Vancouver General Hospital (VGH) - including specialty clinics, along with medical education, physician teaching clinics, and research - at one site. Volunteers interact with outpatients, families, and staff in this role. Volunteers provide information and directions to help people access the services they need.

 

Nutrition - Shop by Phone Grocery Program


This program assists home-bound seniors and disabled adults in meeting their weekly grocery needs by volunteers taking phone orders and shopping for weekly groceries at two grocery store locations in Vancouver.

 

 

 

UBC Hospital - Info-Wayfinding Program Volunteer 


UBC Hospital is part of the Vancouver Coastal Health Authority. Members of this health care team include physicians, registered nurses, licensed practical nurses, care aides, physiotherapists, administration, technicians, and admitting. Volunteers interact with patients, clients, residents, visitors, and staff in this role. Visitors are helped through the information and directions provided to access the services they need

 

UBC Hospital - Urgent Care Department Program Volunteer


UBC Hospital is part of the Vancouver Coastal Health Authority. Members of this health care team include physicians, registered nurses, licensed practical nurses, care aides, physiotherapists, administration, technicians, and admitting. Volunteers interact with patients, clients, residents, visitors, and staff in this role. Visitors are helped through the information and directions provided to access the services they need

 

 

Vancouver General Hospital – Emergency Department Program Volunteer 


The Emergency Department of VGH provides diagnostic services, information and referral, and trauma treatment, and it can be the point of admission to the hospital for many of those who arrive there. 

 

Vancouver General Hospital - Gift Shop - Customer Service Volunteer 


The VGH Gift Shop is located in Jim Pattison Pavilion. It is a service to VGH patients, visitors and staff. Store items include merchandise that make a patient stays more comfortable and enjoyable. The VGH Gift Shop proceeds benefit VCH patients. The patients benefit as they are served by friendly and approachable volunteers, aiming to make their visit a positive one.

  

Vancouver General Hospital - Gift Shop - Deposit Reconciliation Volunteer


To support the VGH Gift Shop Manager with the reconciliation of sales deposit forms and completion of weekly deposits. The VGH Gift Shop improves patient, family and visitor’s experiences through the availability of comfort items and necessities such as toiletries.  The Gift Shop is also a fundraising initiative of VGH.

 

Vancouver General Hospital - Gift Shop - e-Commerce Volunteer


To support the VGH Gift Shop Manager in the creation and maintenance of the e-commerce site.  Working remotely and/or on VGH site, the volunteer will stage, photograph and upload pictures of inventory and/or source pictures from suppliers, write product descriptions and remove inventory as needed.  The volunteer will also assist with updates or the addition of other e-commerce site pages which may include taking pictures, writing text and blogs.

The VGH Gift Shop improves patient experiences through the availability of comfort items and necessities such as toiletries.  The e-commerce site is being developed to create new options for patients, families, staff and the community to access products on-line for delivery to patients in hospital or externally.  The Gift Shop is also a fundraising initiative of VGH.

 

 

Vancouver General Hospital - Hemodialysis Program Volunteer 


VGH Hemodialysis Program provides care for patients receiving dialysis. Volunteers interacts with patients, Nurses and Social Workers in this role. Volunteers provides patients with companionship and emotional support before, and after treatment

  

Vancouver General Hospital - Info Desk Wayfinding Program Volunteer 


Vancouver General Hospital (VGH) is the second largest hospital in Canada and offers specialized health care services to residents in Vancouver and across the province. It can be challenging for visitors to find their way around the campus. Volunteers interact with patients, families, visitors, and staff in this role. Volunteers provide information and directions to help people access the services they need

  

 

Public Health

We offer volunteers the opportunity to volunteer in various Community Health Centres and in the hospital. These opportunities range from programs that contribute to the health and wellness of infants, children, youth, parents, and patients. If you are interested in Public Health, these roles would be of interest to you. 

Child Immunization Clinics


VCH offers Child Immunization Clinics at six Community Health Centres (CHC) locations by appointment to parents/caregivers to update their infant’s immunizations and meet with a Public Health Nurse.

 

Volunteers work with the CHC Program Assistants and Public Health Nurses. With the help of volunteers, Public Health Nurses can spend more time with parents/caregivers to address any health-related questions or concern.

 

 

Healthiest Babies Possible - Youth Pregnancy and Parenting Program (YPPP) Volunteer: Kitchen Assistant

NOTE: position open to female applicants only


VCH offers Healthiest Babies Possible (HBP) programs to provide nutritional counseling services and support to prenatal and postpartum women and their children. Provides mothers under 25 years and their families the opportunity to fully engage in prenatal and postnatal programs which provide nutrition and lifestyle counseling to promote health pregnancies.

 

With the help of volunteers, Public Health Nurses can spend more time with parents/caregivers to address any of their health-related questions or concerns.

 

 

Healthiest Babies Possible & Youth Pregnancy and Parenting Program Volunteer: Fruit and Veggie Donations Program


The Fruit and Veggie Donations Program provides fresh produce donations to all eligible Healthiest Babies Possible (HBP) and Youth Pregnancy and Parenting Program (YPPP) clients who would benefit from food supplements. This program aims to reduce barriers for access to healthy foods.

 

Volunteers assist staff with room set up and clean up, check clients in upon arrival and distribute fresh produce donations to clients.

 

 

Vancouver School Immunization Clinics – SEASONAL Activity


Volunteers work with public health nurses to assist in the operation and flow of immunization clinics that are scheduled in Vancouver elementary and high schools. 

Volunteers assist in line control, supervision of students before and after their immunizations as well as assisting with the front of line flow and report to the lead Public Health Nurse.

With volunteer support, the immunization team can provide the very best immunization experience for the students.

Rehabilitation

 

We offer volunteers the opportunity to support a variety of different rehabilitation experiences, including ambulation, group exercise, water exercise, and sub-acute physiotherapy for post-surgical patients. If you have an interest in rehabilitation, these roles would be of interest to you.

 

GF Strong Rehabilitation Centre - Speech Language Pathology - 1 to 1 Program Volunteer 


  • Volunteers work under the direction of the Speech Language Pathologist to assist clients with speech impairments, especially those using augmentative or alternative communication systems, in improving their social, pragmatic and communication skills
  • The goals of the outpatient SLP groups are to provide an opportunity for clients to continue to work on improving their speech once they no longer need weekly sessions with a SLP
  • Clients work with volunteers to practice communication strategies, to encourage communication, to build confidence in a safe environment and to improve self-monitoring

 

 

Vancouver General Hospital - Cardiac Rehabilitation Program Volunteer


  • The VGH Centre for Cardiovascular Health is a specialized, multi-disciplinary program providing rehabilitation and prevention services for cardiac patients and to those at risk for developing a cardiovascular condition
  • Volunteers have the opportunity to interact with Cardiologists, Nurses, Exercise Specialists, Case Managers, Fitness instructors, Dietitian, Psychiatrist, Cardiac Counsellor/Social Worker
  • Patients benefit from learning tools to manage their own health

 

 

Social Recreation

 

We offer volunteers the opportunity to support programs that engage patients and residents with socialization and fun activities. Social recreation programs are typically found in residential care, and some examples include preparing a ‘home style breakfast’, joining a group on a bus trip, and arts and crafts. If you are interested in engaging patients and residents in fun and playful activities, these roles may be of interest to you. 

 

GF Strong Rehabilitation Centre - Walking Program Volunteer 


  • GF Strong Rehabilitation Centre is British Columbia's largest rehabilitation centre, providing services in 4 unique programs:  Acquired Brain Injury, Spinal Cord Injury, Arthritis and Neuromusculoskeletal
  • The objective of the Walking Program is to provide a safe and supportive community site for outpatients of GFS to continue their rehabilitation
  • Supported by a Recreation Therapist, volunteers walk along side outpatients, encouraging them and providing social support
  • The program is also open to inpatients who are moving closer to being discharged back to their home and volunteers assist with making the group a welcoming and safe space for these new individuals

 

 

Mission Statement

Come together as one collective team to deliver an exceptional care experience for all.