Job Descriptions-for reading purposes only - Survey Caller
For reading purposes only
Position Title: Survey Caller
Purpose:
To conduct telephone surveys by reaching out to individuals and collecting data on various topics, ensuring accurate and reliable information is gathered for research purposes.
Responsibilities:
- Making Outbound Calls: Contact individuals by phone to conduct surveys.
- Following Scripts: Use provided scripts to ask survey questions and record responses accurately.
- Data Entry: Enter responses into the computer system accurately and efficiently.
- Maintaining Confidentiality: Ensure all collected data is kept confidential and used solely for research purposes.
- Reporting Issues: Report any issues or problems encountered during calls to the supervisor.
- Meeting Targets: Achieve daily and weekly call and survey completion targets.
Qualifications:
- Excellent communication and interpersonal skills.
- Ability to follow scripts and guidelines accurately.
- Basic computer skills for data entry.
- Good listening skills and attention to detail.
- Ability to handle rejection and remain professional.
- Previous experience in customer service or telemarketing is a plus.
Time Commitment:
Flexible hours, typically part-time. Evening and weekend shifts may be required.
Training:
On-the-job training provided to familiarize with survey scripts, data entry systems, and company procedures.
Benefits:
- Gain experience in data collection and customer interaction.
- Flexible working hours.
- Opportunity to contribute to important research projects.
- Can request to work virtually from home
Schedule Summary
This activity generally occurs on
- Monday - Morning, Afternoon, Evening
- Tuesday - Morning, Afternoon, Evening
- Wednesday - Morning, Afternoon, Evening
- Thursday - Morning, Afternoon, Evening
- Friday - Morning, Afternoon, Evening
- Saturday - Morning, Afternoon, Evening
- Sunday - Morning, Afternoon, Evening
