Wildlife Reception | Wacol

Help Us Welcome Every Wild Guest

Passionate about Australian wildlife and love meeting new people? Join us as a Wildlife Reception Volunteer and play a vital role in helping animals in need. You’ll greet visitors, assist wildlife carers, manage critical data, and support the day-to-day operations of our busy hospital. 

Please note: You’ll be the first point of contact for injured or deceased wildlife, so resilience and professionalism are essential. 

What are the benefits?

🧑‍💼 Gain valuable skills and experience in administration while further developing your customer service abilities
🏥 Experience the day‑to‑day operations of a busy wildlife veterinary clinic
🦜 See firsthand the care of animalsfrom common species to endangered wildlife  
📚 Learn about Australian wildlife and species identification  
🤝 Join a supportive, passionate team  

What are the tasks?

👋 Welcome members of the public and wildlife carers
📋 Record details of incoming and outgoing animals
🐾 Assist staff with animal handling when needed
🧼 Keep reception and consult areas clean and tidy
📞 Answer calls and liaise with carers about animal placement
💻 Perform data entry and general admin tasks
🏥 Help in other hospital areas when reception duties are complete

What skills and characteristics do I need?

🗣️ Excellent communication and customer service skills
😊 Friendly, confident, and positive attitude
🤝 Ability to handle sensitive situations
⏱️ Reliable, proactive, and able to multitask
💻 Computer literate (Microsoft Word & Excel)
🐾 Willingness to learn animal handling techniques

When can I volunteer?

🌿 We have a flexible timetable of varying times and are happy to take into consideration your requirements
🕒 We ask for a minimum commitment of 1 × 4‑hour shift per week for at least 3 months
🎓 Orientation and training provided

 

Important Reminders:

It is a recommendation that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

I would like to volunteer

Fill in an application

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