Join us in making a wild difference!
Step into the heart of wildlife care at our RSPCA Qld Wildlife Hospital and discover an experience like no other. As a volunteer, you’ll play a vital role in supporting the daily operations that help injured and sick native animals get back to the wild where they belong.
From assisting with essential tasks to learning about the unique needs of our incredible wildlife, every shift offers something new. You’ll gain hands-on insight into animal care, work alongside passionate professionals, and see firsthand the impact your efforts make.
It’s not always easy—wildlife care can be challenging and fast-paced—but the reward is immense. Every animal you help is a life changed, and every moment spent here is a chance to grow your skills and make a real difference.
With flexible shifts and the opportunity to meet a variety of native species, this is your chance to turn compassion into action.
Ready to help us protect and care for Queensland’s wildlife? Apply today and be part of something truly wild!
At present, we are unable to accommodate volunteers who require the support of a support worker due to current program capacity.
I would like to volunteer
Wildlife Opportunities
Wildlife Reception | Wacol
Help Us Welcome Every Wild Guest
IMPORTANT NOTE:
Currently we only have capacity for the following reception shifts:
Wednesdays 5pm - 10pm
Fridays 5pm - 10pm
Wednesdays 5pm - 10pm
What to expect
This rewarding role would suit applicants who are passionate about Australian wildlife and dedicated to improving their welfare, who are outgoing and enjoy meeting new people, and have great computer and administration skills. In this role you will provide vital help to all creatures great and small by being the ‘face’ of the RSPCA Wildlife Hospital, greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls from wildlife carers, local vet surgeries and other RSPCA departments, and other general administrative tasks as required.
Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured or deceased wildlife. As such you will need to possess a certain level of resilience when handling these situations.
What are the benefits?
🏥 Experience the day‑to‑day operations of a busy wildlife veterinary clinic
🦜 Enjoy up‑close exposure to a wide range of wildlife species, from common to endangered
📚 Learn more about Australian wildlife, including species identification and natural behaviours
🤝 Be part of a supportive team of enthusiastic, hardworking individuals who will help you grow and learn
What are the tasks?
📋 Record accurate details for incoming and outgoing animals
🐾 Assist staff with animal handling as required
🧹 Ensure reception waiting areas and consultation rooms are clean, tidy and welcoming at all times
📞 Liaise with wildlife carers regarding placement of injured or juvenile animals, birds and reptiles
☎️ Answer general telephone enquiries from wildlife carers
⌨️ Complete additional data entry tasks and administrative duties as required
🔄 Assist in other areas of the hospital when reception tasks are up to date
What skills and characteristics do I need?
🗣️ Excellent communication and customer service skills
😊 A confident, friendly and positive nature, making people feel welcome during difficult moments
🤍 Willingness to support people through delicate and sometimes challenging situations
✅ Reliable, with the ability to work independently, take initiative and multitask
💻 Computer literacy, including a sound working knowledge of Microsoft Word and Excel
🐾 Willingness to learn animal handling techniques and housing requirements for incoming wildlife
When can I volunteer?
Currently we only have capacity for the following reception shifts:
Wednesdays 5pm - 10pm
Fridays 5pm - 10pm
Orientation and animal training will be required.
Important Reminders:
It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.
If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au
Mission Statement
The minimum age to volunteer is 16 years.
Please note that volunteer work is unpaid and the choice of the individual who wishes to volunteer.
Volunteer Applications – Important Information - Read before applying
At present, our Brisbane/Wacol & Mackay Animal Care Centres are the ONLY locations able to take on volunteers requiring support workers. All other locations are at capacity.
To ensure a safe and supported experience for all, applicants must be able to perform their volunteer role independently. Applications that do not meet this requirement, or fail to disclose the need for support, will not be accepted at this time.
Please note we are unable to provide work experience or offer any student placements (exceptions being placements organised through university or tertiary programs).
Please read through the list of volunteer opportunities we’re currently recruiting for and apply online if you see a role you’re interested in. If there isn’t a role currently that suits you, keep checking back in as we update our roles as requirements change.
