Join us in making a wild difference!

Step into the heart of wildlife care at our RSPCA Qld Wildlife Hospital and discover an experience like no other. As a volunteer, you’ll play a vital role in supporting the daily operations that help injured and sick native animals get back to the wild where they belong.

From assisting with essential tasks to learning about the unique needs of our incredible wildlife, every shift offers something new. You’ll gain hands-on insight into animal care, work alongside passionate professionals, and see firsthand the impact your efforts make.

It’s not always easy—wildlife care can be challenging and fast-paced—but the reward is immense. Every animal you help is a life changed, and every moment spent here is a chance to grow your skills and make a real difference.

With flexible shifts and the opportunity to meet a variety of native species, this is your chance to turn compassion into action.

Ready to help us protect and care for Queensland’s wildlife? Apply today and be part of something truly wild!

Paw prints

Orientations are now being held online at this location. 

 

Once you have been accepted into our program, you will be required to complete a series of online orientation modules. After finishing these modules, you will need to book an onsite Meet & Tour.

 

The Meet & Tour is approximately 1 hour and is currently held only on the following days: Mondays – 9am – 10am (Fortnightly) 

 

Due to current staff shortages, we’re unfortunately unable to provide any other days at this time. Any new days we can provide, we will update this notice. 

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Wildlife Opportunities

Wildlife Reception | Wacol

Help Us Welcome Every Wild Guest

Passionate about Australian wildlife and love meeting new people? Join us as a Wildlife Reception Volunteer and play a vital role in helping animals in need. You’ll greet visitors, assist wildlife carers, manage critical data, and support the day-to-day operations of our busy hospital. 

Please note: You’ll be the first point of contact for injured or deceased wildlife, so resilience and professionalism are essential. 

What are the benefits?

🧑‍💼 Gain valuable skills and experience in administration while further developing your customer service abilities
🏥 Experience the day‑to‑day operations of a busy wildlife veterinary clinic
🦜 See firsthand the care of animalsfrom common species to endangered wildlife  
📚 Learn about Australian wildlife and species identification  
🤝 Join a supportive, passionate team  

What are the tasks?

👋 Welcome members of the public and wildlife carers
📋 Record details of incoming and outgoing animals
🐾 Assist staff with animal handling when needed
🧼 Keep reception and consult areas clean and tidy
📞 Answer calls and liaise with carers about animal placement
💻 Perform data entry and general admin tasks
🏥 Help in other hospital areas when reception duties are complete

What skills and characteristics do I need?

🗣️ Excellent communication and customer service skills
😊 Friendly, confident, and positive attitude
🤝 Ability to handle sensitive situations
⏱️ Reliable, proactive, and able to multitask
💻 Computer literate (Microsoft Word & Excel)
🐾 Willingness to learn animal handling techniques

When can I volunteer?

🌿 We have a flexible timetable of varying times and are happy to take into consideration your requirements
🕒 We ask for a minimum commitment of 1 × 4‑hour shift per week for at least 3 months
🎓 Orientation and training provided

 

Important Reminders:

It is a recommendation that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Mission Statement

The minimum age to volunteer is 16 years.

Please note that volunteer work is unpaid and the choice of the individual who wishes to volunteer.

Volunteer Applications – Important Information - Read before applying

At present, our Brisbane/Wacol & Mackay Animal Care Centres are the ONLY locations able to take on volunteers requiring support workers. All other locations are at capacity.

To ensure a safe and supported experience for all, applicants must be able to perform their volunteer role independently. Applications that do not meet this requirement, or fail to disclose the need for support, will not be accepted at this time.

Please note we are unable to provide work experience or offer any student placements (exceptions being placements organised through university or tertiary programs).

Please read through the list of volunteer opportunities we’re currently recruiting for and apply online if you see a role you’re interested in. If there isn’t a role currently that suits you, keep checking back in as we update our roles as requirements change.