YMCA Newcomer Information Centres

Newcomer Information Centres are welcoming places for immigrants starting their new lives in Canada. Newcomers can access a great variety of free support and services here.

As a volunteer, you are a part of our multicultural teams helping newcomers find useful information and helpful support in their settlement process in Canada.

Newcomer services can be found at the following locations:

• The Barrett YMCA Centre for Newcomers to Canada
• Lansing Square YMCA Immigrant Services
• Etobicoke YMCA Employment and Immigrant Services
• North York YMCA Employment and Immigrant Services
• Scarborough Milner YMCA Employment and Immigrant Services

Time Commitment:

• Minimum three hours per week (Monday to Friday)
• Minimum three-month time commitment

Qualifications:

• Minimum age 18.
• Successful applicants to this role will need to provide a Vulnerable Sector Screening from their local police service before their first day of volunteering and every three years on the anniversary of their first day of volunteering.
• Intermediate to advanced English skills.
• Acceptance and adherence to YMCA values, policies, and procedures.
• Sensitivity in dealing with participants from a variety of cultural and racial backgrounds.
• Excellent research skills, and detail oriented.
• Excellent customer service skills.
• Knowledge on office equipment and computer skills (Microsoft word, Internet).
• Responsible, punctual and friendly.
• Facilitation skills an asset.
• Second language an asset.

Newcomer Information Centres are welcoming places for immigrants starting their new lives in Canada. Newcomers can access a great variety of free support and services here.

As a volunteer, you are a part of our multicultural teams helping newcomers find useful information and helpful support in their settlement process in Canada.

Newcomer services can be found at the following locations:

• The Barrett YMCA Centre for Newcomers to Canada
• Lansing Square YMCA Immigrant Services
• Etobicoke YMCA Employment and Immigrant Services
• North York YMCA Employment and Immigrant Services
• Scarborough Milner YMCA Employment and Immigrant Services

Time Commitment:

• Minimum three hours per week (Monday to Friday)
• Minimum three-month time commitment

Qualifications:

• Minimum age 18.
• Successful applicants to this role will need to provide a Vulnerable Sector Screening from their local police service before their first day of volunteering and every three years on the anniversary of their first day of volunteering. 
• Team player and active listener.
• Creativity, planning and interpersonal skills. 
• Excellent written and oral communication skills. 
• Ability to work in a face-paced environment. 
• Punctual and responsible.
• Knowledge of Microsoft office and internet use. 
• Sensitivity in dealing with participants from a variety of cultural and racial backgrounds. 
• Education in linguistics, teaching methodology or in any related discipline an asset.