Volunteer Administrator (Retail Department)
About the role
This role will be based at our main Head Office in Sully. As a Volunteer Retail Administrator, you’ll form part of a team who support our 17 charity shops across Wales.
You’ll support our retail team across a wide range of activities.
This opportunity would suit someone who is looking to gain valuable office-based experience or someone who has office-based experience and is willing to provide their time to support our cause.
Considerations:
Location: Ty Hafan, Hayes Road, Sully, CF64 5XX
Age requirement: 18+
Schedule: Flexible between 9am-5pm, Monday or Thursday
Skills/ experience: We’re looking for a volunteer who has a good level of IT skills and a keen eye for detail. This role would ideally suit someone with previous experience in an administrative setting, whether through work or volunteering, who understands the importance of accuracy, particularly in a financial context.
While we’re looking for someone who can work to a high level of accuracy, we also recognise that this is a volunteer role. We value your time and commitment, and we’ll always aim to keep expectations reasonable and supportive.
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
• Photocopying, scanning and printing documents;
• Sorting through files and paperwork;
• Project work;
• Any other suitable ad-hoc administration tasks.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
Here's what you can expect from our training:
Tŷ Hafan will provide you with a thorough induction and ongoing support.
You can also access training on relevant modules such as data protection and Safeguarding, with scope to complete other relevant training modules as you see fit.
The benefits of becoming a Volunteer Administrator:
• Become part of the Tŷ Hafan team and family;
• Meet new people and make new friends;
• Gain personal satisfaction of giving back to the community and contributing towards Tŷ Hafan's Big Ambition;
• Develop your communication, customer service and problem solving skills by interacting with diverse visitors and staff;
• Boost your CV - professional reference if required after 3 months;
• Boost your confidence, self-esteem and well-being, by challenging yourself, gaining new experiences and receiving feedback and recognition for your work;
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Are you ready to join us as a volunteer?
Just click the “Fill in an application” button on the top of this page and complete a simple form.
We will ask you to provide us with the details of two referees and a Basic DBS check is required for this role.
Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
