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Job Duties:
- Greet clients upon arrival
- Answer phones professionally and positively
- Check voicemails and return calls as appropriate
- Restock Science Diet sample bags, adoption bag supplies, adoption folders, copy paper, clipboards, pens, forms, etc.
- Stamp cremation tags
- Create adoption folders
- Lost & Found follow-up calls
- Cremation pick up calls
- Adoption follow-up calls
- Restock and straighten Beasley's merchandise
- Disinfect phones, computers, register, countertops, doors and handles, volunteer center, etc.
- Sweep and mop the lobby floor (including behind the desk)
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Requirements: Communicate in a way that demonstrates and promotes collaboration, cooperation, problem solving, and interpersonal skills to foster a positive work environment, teamwork, and productivity. Other requirements are as follows:
- Must follow the mission of the APF
- Must attend the New Volunteer Orientation, Animal Handling training, and Adoption Counselor training
- Knowledge of APF policies and protocols
- Ability to represent the APF in a profession manner in all situations with the public, volunteers, and staff
- Must be observant and communicate effectively
- Must be patient, courteous, outgoing, and able to handle stressful situations when dealing with customers and animals
- Knowledge of cleaning and disinfecting protocols
- Must read animal documentation prior to interacting with animal
- Ability to learn and quickly adapt to changes in programs and procedures
- Organize, prioritize, and manage multiple tasks
- Must be able to squat and bend, lift and reach, stand for up to 2 hours, and lift up to 20 lbs
- Able to withstand exposure to animal odors, diseases, possible contagious conditions, bites, scratches, animal waste, moderate noise levels, and cleaning chemicals
- Working knowledge of cat behavior, breeds, diseases, and medical conditions is a plus
- Computer proficiency, willingness to independently learn new technology and skills
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