Community Support Worker

The Community Support Worker Volunteer provides high quality information, support and referral services, and emergency relief to clients in a confidential and impartial manner, enabling clients to make their own decisions and choices. 


Volunteers are provided training through CisVic and onsite mentoring to equip them with knowledge and skills to: 

  • work with people experiencing personal and financial hardship,
  • assess the diverse and multi-faceted needs of people accessing our services; and
  • determine the appropriate response required to meet those needs.



The CSW role involves

  • Interviewing Clients
  • Information Provision 
  • Administrative Duties
  • Reception and Customer Service 
  • Outreach  
  • Professional Development and Training