Home Library Service

Staff transporting library items

The Library Access Services team are currently looking for 4-5 volunteers to assist in providing a Home Library Service to residents in residential care facilities and their own homes who are unable to visit the Library themselves. Volunteering in this role usually requires about 1-2 hours per month and you will be allocated 1 person at a time. 

Duties include collecting library items matched to your allocated customers reading likes, delivering them to the customer’s door, monitoring the account for overdue items and placing holds as required.

 A kind and empathetic nature is essential, as you assist customers who are vulnerable and or isolated and a clear and concise phone manner is also important. Due to the nature of the service, a drivers licence, current registration, comprehensive insurance and access to your own transport is a must (mileage reimbursements are provided). 

 

 

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