Visitor Facing roles in our Galleries/Spaces/Museum

The team responsible for delivering our visitor attractions is Visitor Operations (VO). Volunteer roles in VO include greeting visitors and engaging with them across various attractions, including Auckland Palace, The Faith Museum, the Spanish and Mining Art Galleries, and Auckland Tower.

If you enjoy interacting with people, this is the team for you. No prior experience or qualifications are necessary for volunteering in this area—don't worry, we don't expect you to be an art expert or history buff. Instead, it's an opportunity to acquire new skills.

We are particularly looking to engage individuals who are available to volunteer on weekends. Recruitment and induction sessions will be scheduled accordingly.

We believe these volunteer roles are perfect for individuals who:

- Are 17 years or older

- Possess excellent communication skills and are comfortable initiating conversations with people of all ages

- Radiate a welcoming, approachable, and helpful demeanour

- Are proactive, positive, and committed to providing an excellent visitor experience

- Are enthusiastic and willing to learn

- Are reliable, well-presented, friendly, and polite

- Are comfortable collaborating as part of a team

- Are able to undertake activities both independently and under supervision