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Gift Shop Volunteers are our front of house volunteers, welcoming guests of all ages and nationalities, taking admission payments and gift shop sales, as well as answering questions and helping our guests to get the maximum enjoyment from their visit.
If you are a person with a warm and welcoming nature, can work independently but also in a team environment and have exceptional interpersonal skills then please apply for this role.
WHAT ARE THE TASKS?
- Sharing your passion for history with our guests.
- Taking admission payments via EFTPOS and cash.
- Promoting our gift shop and answering visitor questions about products.
- Arranging our gift shop in an attractive and appealing way and assist with ideas and ordering of new products.
- Assist with stocktake at the end of month.
- Working as part of a small team you will welcome our guests to showcase the Temple and the Museum premises, history and collection items.
- We also request that you help out with other duties around the property as may be required, assisting with duties such as guest service, general cleanliness and tidiness and other tasks.
WHAT SKILLS AND CHARACTERISTICS DO I NEED?
- Be comfortable with talking to people from all walks of life in a friendly and welcoming manner.
- Good communication skills including basic problem solving.
- Be polite, diplomatic and have an engaging communication style.
- Be physically capable.
- Capability to adapt to change and willingness to participate in and keep up to date with training requirements.
- Agree to comply with all company policies and procedures.
- Have basic computer literacy to use the volunteer software and agree to access company communications.
- Be committed to deliver the values and support the causes of NTAQ.
WHEN CAN I VOLUNTEER?
Whenever the Temple and Museum are open, currently Tuesday to Saturday from 10am to 2 pm.
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