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Advocate Health Virtual Volunteer
Volunteer Remotely from Home!
Our Virtual Volunteer Program is designed to support both patients and staff by connecting volunteers with patients during their hospital stay. Volunteers place calls to check on patients’ comfort, ask if they need any items, share hospital visitation guidelines, and collect staff recognition that patients would like shared with unit leaders.
With guidance from our care teams, volunteers play an important role in ensuring patients receive timely support and feel heard throughout their hospital stay.
Using a system approved call script, volunteers reach out to patients within 24 hours of their hospital admission.
Days/Hours of Operation:
- 7 days a week 9:00am-6:00pm, (CST) to place patient calls
- Flexible days and hours!
Requirements:
- Must be 17 years of age or older
- Access to a laptop
- Solid technology skills are recommended
Volunteer Commitment:
- Total Hours: 60-hour commitment, minimum (no set timeframe for completion)
- Weekly Hours: Minimum of 2–3 hours per week; additional time may be given
In-Depth Program Training:
- 7–8 hours, conducted by our training team (Monday–Friday, 8:30 AM – 5:00 PM)
- Plan accordingly for training
Listen to one of our Virtual Volunteers share his experiences in this role....

Join the Virtual Volunteer team!
Advocate and Aurora Health Virtual Volunteer
Virtual volunteers can work remote from home while still providing meaningful support for our patients through a variety of programs. The Concierge Admission Program supports newly admitted patients with a phone call from a virtual volunteer to discuss their stay, identify any needs they may have while with us and assist with concerns. Volunteers call patients from home to any one of our hospitals. Virtual volunteers can also serve as remote witnesses for patients who need an advance directive for care and assist with hospitalized patients during elections to provide guidance on how they can vote using a proxy. Many more virtual experiences are being developed thanks to our wonderful virtual volunteers!