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Illinois Advocate Condell Medical Center, Libertyville
Welcome to Advocate Condell Medical Center
We have many exciting volunteer opportunities at Advocate Condell Medical Center to allow every volunteer to share their unique talents in a meaningful way. Your volunteer participation will make a difference for our patients and care teams. We have everything from greeters to patient companions to pet therapy teams and much more! You can read more about some of our volunteer opportunities below.
Our team works closely with you to find the right position and one that fits your schedule. We welcome you to apply by clicking "Fill in an application". Please answer the required information and click "Submit". We will be in touch in within a few days. We can't wait to meet you!
Advocate Health Condell is pleased to offer accessibility features when connecting to Better Impact/MyImpact. If you would benefit from these features while applying, click on the person icon on the bottom right of the page and choose the feature the best meets your needs.

Once your application is submitted, you will also have the opportunity to enable accessibility features within your MyImpact profile. Your volunteer leader will provide additional information on that process.”
- Send the following email template to all current applicants, inprocess, active and inactive volunteers. “Enterprise: Accessibility Features.”
- As of this morning, the following has been added to the IL-WI Initial Emails templates. SE teams, if you would like me to add this or something similar to your initial or welcome email templates that live at the enterprise level, let me know and provide the title of your email template.
“Advocate Health is pleased to provide accessibility tools for volunteers who need them when using Better Impact/MyImpact.
Once your application is approved, you can enable these features by following these steps:
1. Log in to your MyImpact page.
2. Click “Edit My Profile” (located under “Welcome” and your name—not the “My Profile” tab on the right side).
3. Scroll to the bottom of the page to the Accessibility section.
4. Select “Enabled” in the Accessibility toolbox.
5. Click Save.
6. Follow any additional prompts.
Please note: Accessibility tools are not available when using the Express Timeclock feature (commonly used to clock in/out on a computer at your volunteer location).
For more details, visit:
All about the Accessibility Widget | Better Impact Help Center”
Click below for directions.
Advocate Condell Medical Center - Google Maps

At Advocate Condell Medical Center, you can expect expert, compassionate care to help you and your family live well. Advocate Condell offers a full spectrum of medical services and is the largest health care provider and only Level 1 trauma center in Lake County. It is also home to Lake County’s first and only comprehensive Trauma Recovery Center and features an emergency department approved for pediatrics backed by the resources of Advocate Children’s Hospital.
Volunteer opportunities
Guest Services/Department Reception

Be the face of the department as your welcome patients and visitors and assist them to get settled and prepared for their appointment. Volunteers play a key role in decreasing patient's anxiety by providing a warm and welcoming approach focused on setting the stage for a successful visit. Volunteers also help patient's loved ones adjust and provide constant communication to them in areas where procedures or day surgeries may be taking place. Our goal is to provide that caring and emotionally supportive environment for the department.
Pet/Animal Assisted Therapy

Our four-legged friends and their volunteer handlers bring joy and reduce anxiety for patients, visitors and teammates through our animal assisted therapy program. Volunteers are needed identify patients who want a pet visit and to assist the handler with proper hand hygiene during pet visits.
Retail Shops

Volunteers serve in various roles at our retail locations on our hospital campuses. They help to ensure we have a great product mix to serve our patients, visitors and teammates needs and assist all warmly with a smile and helpful approach. Volunteers also assist with patient room or department deliveries bringing smiles and joy to those receiving their items.
Musical Talent Opportunities

Our volunteer musicians visit patients and gathering spaces within our hospitals to play music that provides a soothing escape from pain and isolation. Musicians typically play instruments such as piano (many hospitals have one in their main entrance area), flute, harp, or any stringed instrument. Their talent is a gift to all -- our patients, teammates and visitors!
Patient Facing/Patient Care Areas

We have a variety of volunteer roles focused on supporting the inpatients and our nursing teams. Our goal is to ensure every inpatient has the support they need during their stay and an excellent patient experience. Volunteers visit assigned patients regularly and use active listening skills to check in on their needs and provide emotional support. We also have volunteers who visit with activity carts and fresh baked cookies (at some locations) to lift their spirits.
Crafting

Prayer shawls, lap blankets, quilts, baby hats, stuffed toys...the list goes on and on with the many ways our talented volunteers share their gifts with our patients! We welcome any and all ideas of handmade items to lift the spirits of our patients. If you have an idea of something you'd like to share please let us know and we'll work with you to ensure it is safe for the hospital environment.
Office Support/Administrative

Volunteers do amazing work behind the scenes to help many departments with special projects such as creating patient education folders, helping staff phones, stocking items or assisting with computer projects. We'll help you find the right project work that interests you!
Advocate and Aurora Health Virtual Volunteer
Virtual volunteers can work remote from home while still providing meaningful support for our patients through a variety of programs. The Concierge Admission Program supports newly admitted patients with a phone call from a virtual volunteer to discuss their stay, identify any needs they may have while with us and assist with concerns. Volunteers call patients from home to any one of our hospitals. Virtual volunteers can also serve as remote witnesses for patients who need an advance directive for care and assist with hospitalized patients during elections to provide guidance on how they can vote using a proxy. Many more virtual experiences are being developed thanks to our wonderful virtual volunteers!