Volunteering at RSL LifeCare


Volunteer Driver

The Volunteer Driver role plays a vital part in fostering wellbeing, connection, and a sense of community for veterans and seniors. Volunteers work in conjunction with staff and seniors to help plan outings and safely drive the RSL LifeCare bus to a variety of destinations. This support enables seniors to remain active, socially connected, and engaged in their communities.

Main Tasks:

  • Coordinate trip planning with village staff members to determine destinations, schedules, and pick-up points.
  • Collect seniors from the agreed pick-up point and drive them to the specified location, returning to site after the trip.
  • Build relationships and connect with seniors during trips.
  • Maintain confidentiality and respect boundaries. It is your duty to report any updates, concerns, issues, accidents, or near misses immediately to the Village Manager.
  • Abide by the Volunteer Code of Conduct and always follow all RSL LifeCare Policies and Procedures and attend all required training sessions to ensure safe, confident, and high-quality support.
  • You must always follow the guidance of the staff to ensure clients’ safety, consistency of care, appropriate response to changes and meeting the legal, ethical and regulatory compliance.
  • Volunteers must perform their role only as outlined in the role description and under the guidance of staff – never performing tasks outside of the scope of the role. This ensures the safety, wellbeing, and dignity of clients and protects volunteers from risks or liability.

Personal Qualities & Skills:

  • Be reliable, flexible and committed.
  • Ability to genuinely connect with older people.
  • Cultural awareness and sensitivity, reliability, discretion, and commitment to confidentiality.
  • Strong interpersonal and communication skills, empathy and active listening skills
  • Ability to make personal connections with staff, volunteers, senior people, and their families regardless of cultural backgrounds, beliefs and denominations.
  • Alignment with RSL LifeCare values and willingness to follow policies and procedures.

Benefits:

  • Access to RSL LifeCare Employee Assistance Program.
  • Gain valuable skills, experience and access various online and in-person trainings.
  • Develop your listening, empathy, and communication skills in a supportive environment.
  • Be a valuable member of our team and have the opportunity to be part of RSL LifeCare Volunteer Panel.
  • Ongoing support throughout your volunteer journey.

I would like to volunteer

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