Administration Assistant & Receptionist | Cairns
The Paw-fessional Organisers
Combine your administration skills with your passion for animal welfare. As the face of RSPCA Cairns, you'll welcome visitors, support animal admissions, manage records, answer calls, and assist with general administration. This role requires compassion, professionalism, and resilience when supporting people bringing in injured animals.
What are the tasks?
- Greeting members of the public as they enter the shelter
- Answering phone calls and responding to customer enquiries
- Assisting staff with adoptions, surrenders and boarding bookings
- Completing a variety of data entry tasks
- Ensuring the reception waiting area is clean, tidy and welcoming at all times
- Undertaking other office duties as required
What skills and characteristics do I need?
- Excellent communication and customer service skills
- Reliable, with the ability to work independently, take initiative and multitask
- Computer literacy, including a good working knowledge of Microsoft Word and Excel
- Willingness to learn animal handling techniques and housing requirements for incoming animals
When can I volunteer?
- Monday to Sunday: 9am – 12:30pm or 12:30pm - 4pm
- A minimum commitment of one shift per week for at least 3 months is requested
Important Reminders:
- It is a requirement that before handling animals at the RSPCA you have an up-to-date Tetanus vaccination.
- For further information, please contact us at volunteering@rspcaqld.org.au
