Emergency Relief services volunteer
Volunteer for Anglicare Victoria, a leading community based organisation making a real difference in the life of families, children and young people, and gain valuable and rewarding experience in the community services sector.
- Ongoing volunteer roles available on a Monday, Wednesday or Friday, within business hours with shifts ranging from 2-5 hours
- Located in the Newbury Community Centre in Craigieburn
- Arabic speaking applicants are encouraged to apply! (Not a requirement)
About Us
At Anglicare Victoria our focus is on transforming the futures of children and young people, families and adults. Our work is based on the three guiding pillars of Prevent, Protect and Empower.
We offer a comprehensive network of services and seek to ensure the provision of high quality services that will bring about self-determination, and significant improvements in the life experiences of vulnerable children and families with whom we work.
The Position
Anglicare Victoria's Emergency Relief programs oversee the assessment and administration of clients experiencing personal crisis or financial hardship, and provides immediate assistance in the form of food and petrol vouchers, food parcels, prescription vouchers, information, advocacy & referrals to other support services.
Our programs are client facing with social distancing measures in place.
We are seeking to recruit a group of community minded people who can assist with a range of roles including:
- Assessment interviews and referral of clients to immediate supports and other community support agencies.
- Greeting clients arriving for interviews and taking client intake & assessment information.
- Data entry into Client Management System ( CDS)
We are also seeking applicants with the ability to interact with clients in Arabic.
About you
To be successful in this role you will need:
- Ongoing availability on days to be determined on a Monday, Wednesday or Friday, within business hours
- Be warm, friendly and empathetic in nature with genuine interest in supporting people in need
- Be able to lead a conversation with a person experiencing crisis to assess eligibility and provide appropriate support.
- Strong communication and listening skills
- Basic computer and data entry skills
- Hold a current Working with Children’s Check or be prepared to obtain one
- Willingness to undergo a National Criminal History Check
- Please Note: It is mandatory for the successful applicant to hold a Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.
Volunteering With Us
Volunteers are much appreciated and a vital resource to Anglicare Victoria’s Emergency Relief programs.
Anglicare Victoria are leaders in the community sector, offering comprehensive training, support and a culture of inclusivity and resilience.
Our leadership team are passionate about achieving the best possible client outcomes, and as recognised innovators we have received our” Rainbow Tick Accreditation”
All volunteers will be fully trained and Emergency Relief Programs operate within current government Covid-19 Safe guidelines.
