Administrative Support Volunteer - Lancashire
Administrative Support Volunteer - Lancashire
Information about the role
You’ll be completing a range of administrative tasks to help the local team assist people who are experiencing the housing emergency or need support with benefits and debt issues.
Location: Shelter Lancashire Hub, Blackburn Central Library, Town Hall Street, Blackburn BB2 1AG. Volunteering activity could be in the Hub or in our community settings.
Availability: Volunteering will take place within our Hub service hours of Monday-Friday, 9am – 5pm
The above is the essential information you need to know. You can apply now or read on for more details.
Range of activities may include
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- Scanning and photocopying documents
- Collating or organising information and documents
- Preparing information packs for advisors, workshops and events
- Help with planning events and activities
- Updating our local information/resources documents
- Distributing post
- Contacting clients for information or for updates
- Inputting confidential client information on to our Case Management System
- Attending meetings and note taking
This role fights the housing emergency by supporting people who are struggling with housing and bringing them one step closer to a safe home.
Benefits of volunteering with Shelter:
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Your skills and experience
We’d love the volunteer in this role to have good communication skills and be confident with using IT. But the most important thing is that you are friendly and caring, with enthusiasm for fighting the housing emergency.
Supporting you
- You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
- The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
- You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
- You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.
Next steps
The above is the essential information you need to know. You can apply now by accessing our website or by scanning this QR code, choosing your opportunity and clicking ‘fill in an application’.
If you need to apply by an alternative method, please contact Alexandra_Clayton@shelter.org.uk or 0344 5151868
We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.
Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us at volunteering@shelter.org.uk if you require more information.
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