Manchester Communities

Social Media Volunteer Manchester

Do you want to use your social media skills to tackle the housing emergency?

Information about the role 

You’ll be identifying topics to share, helping develop the communications and then using a range of social media platforms to promote our local services and increase engagement with local and national campaigns.  

Location:  Unit 3 Great Northern Tower, 5 Watson Street, Manchester M3 4EE

Suggested contribution: One day per week (can be flexible around your commitments). 

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm 

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.  

Main activities may include: 

• Establishing and/or maintaining active social media accounts for the Shelter Manchester hub. 

• Helping to develop social media communication plans. 

• Creating and sharing content on social media platforms that raises awareness of Shelter’s campaigns and services and helps the local community. 

• Identifying topics to share through communicating with hub teams as well as researching housing related news and issues affecting people locally. 

• Being up to date with social media trends and using them to attract target audiences. 

• Attending events organised by the Manchester hub to gather content to share on social media and/or live posting throughout.  

• Monitoring reactions to our posts, including flagging any responses that do not align with our inclusion and Anti-Racism work.  

This role fights the housing emergency by promoting awareness of Shelter’s campaigns and services. This means people who need help with housing or homelessness know where to go for support.  

Benefits of volunteering with Shelter 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience 

We’re looking for someone who’s comfortable using various social media platforms. You don’t need to have professional experience in this area, using them for your personal accounts is just as relevant. Most importantly, we’re looking for someone who cares about social justice and fighting the housing emergency. 

Supporting you 

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook. 

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.  

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.  

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders. 

Next steps 

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact volunteering@shelter.org.uk to see what options are available. 

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us at volunteering@shelter.org.uk if you require more information. 

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