Settlement Services International

We're not recruiting volunteers at the moment. We will post volunteering vacancies on this site when they become available.

Below is an overview of our volunteering program and recruitment process. Please contact us if you would like to find out more about our volunteer program or volunteering in general.

SSI volunteers are involved in over 40 roles in a range of locations.

To apply for a SSI volunteer role candidates must meet the following requirements:

  • Be 18 years or over
  • Commit to minimum time requirements (this varies by role)

The application process includes:

  • Online application form
  • Phone interview (about 10 minutes)
  • Depending on the role, a face to face interview 
  • National Criminal History and Working with Children Checks (free for volunteers)
  • Successful candidates will attend a 3 hour Induction session. (Generally conducted every fortnight in Ashfield or other locations based on demand)

Accepted candidates are required to complete 3 mandatory training workshops within 6 months of starting. The training provides skills, knowledge and understanding that supports volunteers in undertaking their roles. 

Reimbursement: Volunteers will have access to reimbursement for all pre-approved expenses including reasonable travel expenses.

Current SSI Volunteers: If you are interested in an additional role that you have seen please contact the Volunteer Program at or call 1800 912 823 for assistance. 

About SSI

Settlement Services International (SSI) is a community organisation and social business that supports newcomers and other Australians to achieve their full potential.

We take an integrated approach to supporting people to prosper. Through collaboration and innovation, our services wrap around individuals and families to capitalise on their strengths, identify their priorities and meet their current and future requirements.

In 2018, SSI merged with Access Community Services. We now operate locally, nationally and internationally, with offices in metro and regional Queensland, NSW and Victoria.

As a values-driven organisation, we look beyond the immediate needs of individuals and communities and invest in their aspirations. Drawing on feedback from these communities, we have identified unmet needs and invest in innovative initiatives to close these gaps. In the past five years, SSI and its partners have invested more than $5 million in initiatives that add value to contracted programs.