Settlement Services International


SSI volunteers are involved in over 40 roles in a range of locations.

Current vacancies are advertised. 

To apply for a SSI volunteer role candidates must meet the following requirements:

  • Be 18 years or over
  • Commit to minimum time requirements (this varies by role)

The application process includes:

  • Online application form
  • Phone interview (about 10 minutes)
  • Depending on the role, a face to face interview 
  • National Criminal History and Working with Children Checks (free for volunteers)
  • Successful candidates will attend a 3 hour Induction session. (Generally conducted every fortnight in Ashfield or other locations based on demand)

Accepted candidates are required to complete 3 mandatory training workshops within 6 months of starting. The training provides skills, knowledge and understanding that supports volunteers in undertaking their roles. 

Reimbursement: Volunteers will have access to reimbursement for all pre-approved expenses including reasonable travel expenses.

Current SSI Volunteers: If you are interested in an additional role that you have seen please contact the Volunteer Program at or call 1800 912 823 for assistance. 

SSI Volunteer Opportunities

SSI is a community organisation and social business that supports newcomers and other Australians to achieve their full potential.

We work with all people who have experienced vulnerability, including refugees, people seeking asylum and culturally and linguistically diverse (CALD) communities, to build capacity and enable them to overcome inequality.

Through the work we do, we empower people to change their lives. Through our advocacy and representation, we influence ideas and policy. 

SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

Formed in 2000, SSI is also the state-wide umbrella organisation for 11 Migrant Resource Centres and Multicultural Services across NSW.

SSI’s combined services cover parts of the Sydney metropolitan area as well as the Hunter-Central Coast, Illawarra and Western NSW.


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