Toowoomba Animal Care Centre


RSPCA Toowoomba | RSPCA Queensland

Join the Fun and Make a Pawsitive Difference at our Toowoomba Animal Care Centre!

At RSPCA Qld, we offer a range of volunteer roles that put you right at the heart of animal care.

From hands-on work with dogs & cats, to helping behind the scenes, there’s something for everyone.

These roles are rewarding - but they’re not all cuddles! Keeping animals happy and healthy means plenty of cleaning and physical work. Rain or shine, weekday or public holiday, we need dedicated volunteers every single day.

If you’re ready to roll up your sleeves and make an impact, check out our current vacancies and apply today!

 

At present, we are unable to accommodate volunteers who require the support of a support worker due to current program capacity.

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Animal Care Assistant | Toowoomba

RSPCA Toowoomba Animal Care Centre - Lot 75 Airport Dr, Wellcamp QLD 4350,  Australia

Join the Fun and Make a Pawsitive Difference!

Looking for a rewarding way to spend your time? Love animals and want to make a meaningful impact on their lives? Look no further! We have an exciting volunteer opportunity that's perfect for animal enthusiasts like you. Get ready for an amazing experience that will leave you with a wagging tail!

What to Expect:

Get ready for an adventure that combines your passion for animals with hands-on experience and learning. Although it can get a little messy and smelly at times, the joy you'll feel is immeasurable. From cuddling cute kittens to playing fetch with playful pups, you'll be immersed in a world of furry friends. Whether it's rain or shine, summer or winter, you'll be out there making tails wag and hearts happy.

What are the Benefits?

🐾 Plenty of quality time with lots of animals
🩺 An amazing opportunity to learn about the care and health requirements of our furry companions
🎾 Unleash your inner child and enjoy playtime and interaction with the animals in our care
📚 Develop valuable skills and gain insight into the animal care industry
🤍 Become part of our warm and friendly community, where every wag and purr counts

 

As a volunteer, you'll be an essential part of our team, with hands-on responsibilities that include:

🧹 Giving animal pens a fresh start each day by cleaning, replacing bedding and ensuring enclosures are clean and comfortable
🧼 Maintaining a hygienic environment—because healthy animals mean happy volunteers
🏡 Helping keep the Animal Care Campus clean, tidy and welcoming for our furry residents
🚶 Taking our four‑legged friends for walks around the campus to provide enrichment and exercise
🎉 Embracing your playful side by spending time with animals and facilitating positive social interactions with toys, other animals and people
🧺 Assisting with laundry duties to ensure animals always have clean and cosy bedding


Skills and Characteristics We're Looking For:

🐶 Confidence working with domestic animals, or a willingness to learn in a shelter environment
🔊 Ability to cope with increased noise levels
✅ Ability to work independently, take initiative and manage tasks autonomously
🏋️ Physically fit, with the ability to lift up to 10kg and stand for extended periods
🔍 Strong attention to detail and ability to follow instructions accurately
🤝 Enjoy working as part of a supportive team
🗣️ Excellent communication skills with both people and animals
🔥 A dedicated, hard‑working attitude and passion for supporting the RSPCA

To help potential volunteers to fully understand the role requirements, we have created the Essential Capabilities of an Animal Care Volunteer  document. Please read this before you apply to ensure you understand what we look for when reviewing applications.


When Can You Join the Fun?

🐱🐶 We offer morning or afternoon shifts, Monday to Sunday, working with our purr‑fect Cats or paw‑some Dogs
📆 To support consistency and make a lasting impact, we kindly ask for a minimum commitment of one four‑hour shift per week
🎓 New to volunteering? No problem! Full orientation and training will be provided, including animal interaction, training and husbandry

 

 

Important Reminders:

Before handling animals at the RSPCA, please ensure you have an up-to-date Tetanus vaccination. Safety first!


Need More Info?

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Laundry & Donations Sorting Assistant

We Love our Volunteers! | RSPCA Queensland

Join the Fun and Make a Pawsitive Difference!

What to expect

If you are passionate about animals and animal welfare and looking for a unique and worthwhile way to contribute, this rewarding volunteer position could be for you.  

As a Volunteer Laundry and Donations Assistant, you are responsible for ensuring all areas of the shelter have clean linen, bedding, towels and anything else required to provide a clean and comfortable environment for our animals.  Whether it is an animal that has been subjected to abuse and cruelty, a stray or lost or recently surrendered animal, this role is truly pivotal to the effective operation of the shelter. Whilst this role is not the most exciting in comparison to some of the other roles available, it is essential.  In addition, part of this role also includes bringing appropriate items that have been donated from the donations area down to the laundry to be sorted and put neatly away so the stock is constantly replenished as damaged items are discarded.

What are the benefits?

🧠 Opportunity to gain knowledge of how the RSPCA operates
🤝 Working in a friendly team and meeting new people
🏭 Experience working in an industrial laundry
❤️ The opportunity to make a difference and know you are keeping our animals comfortable
 

What are the tasks?

🧦 Sorting all laundry items to be washed and loading the industrial washing machines
🗑️ Discarding heavily soiled, damaged or ripped items
👕 Hanging washed items on the lines to dry
🧺 Folding and putting away clean laundry ready for use
🛏️ Washing and drying ‘special’ items such as dog beds, toys, leads and collars
📦 Liaising with Op Shop sorting staff and transporting appropriate donated animal care items from the donations area to the laundry
🧸 Sorting and putting away donated items
 

What skills & characteristics do I need?

👥 Good teamwork
🔥 Committed hard worker
🏋️ Physically fit and able to lift 10kg
🗣️ Good communication skills
 

When can I volunteer?

📅 Monday to Sunday
🕢 Flexible start & finish times

 

Important Reminders:

It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

For further information, please contact volunteering@rspcaqld.org.au, or fill out the application above.

General Driver | Toowoomba

Hit the Road and Be a Hero for Animals!

If you have a passion for animal welfare and a love for the open road, we have an exciting volunteer opportunity just for you! Join our team at RSPCA Qld as a driver and embark on a journey of compassion and impact. Get ready to transport adorable furry friends, both domestic and wild, and lend a helping hand in collecting donations. It's time to put the pedal to the metal and make a difference!

What to expect

If you are passionate about animal welfare and looking for a rewarding volunteer role then perhaps consider becoming a driver for RSPCA Qld.  Being a large organisation, responsible for the care of over 50,000 animals annually, we are looking for reliable individuals to help transport both domestic and wild animals locally and regionally, and help with other tasks, such as collecting donated food. 

Every day we need assistance moving animals between campuses, pounds facilities, rehoming centres, vet surgeries and carers. You would be provided with all the necessary equipment, including an RSPCA vehicle, during your shift.  Please note drivers must have an open licence.

What are the benefits?

📖 Gain a greater understanding of the RSPCA operations.
🤝 Becoming part of a friendly new team and making a great contribution to the ability of the RSPCA to raise much needed funds and care for animals in need.

What are the tasks?

The position involves transporting wildlife and domestic patients as well as collecting donations and includes:

🗺️ Significant driving around the Toowoomba area, using an RSPCA vehicle.
🏥 Travelling between Toowoomba shelter, vet clinics, pet barns, council and our Toowoomba Op Shop.

What skills and characteristics do I need?

😊 Courteous and considerate driving style
🗣️ Good communication skills
🪪 A clean, manual open driver’s licence
🚗 Sound driving skills and confidence managing traffic conditions
🏋️ Physically fit and able to lift up to 10kg
🐕 Good animal handling skills

When can I volunteer?

📆 We have a vacancy for Mondays, Tuesdays or Wednesdays from 8:00am - 3:00pm
Please be aware that due to the nature of this role we ask you to be flexible to an extent with your shift time – it can be difficult to judge the length of a particular trip due to changing traffic and weather conditions.
🎓 Orientation and animal handling training will be provided

 

Important Reminders:

Please note: It is a requirement that before handling animals at the RSPCA you have an up-to-date Tetanus vaccination.

For further information, please contact us at volunteering@rspcaqld.org.au

Administration Assistant | Toowoomba

 

Be the Friendly Face of Animal Care!

What to expect

This rewarding role would suit applicants who are passionate about animal welfare, are outgoing and enjoy meeting new people, and have great computer and administration skills.  In this role you will provide vital help to all creatures great and small by being the ‘face’ of the RSPCA Toowoomba, greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls and other general administrative tasks as required.

Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured animals.  As such you will need to possess a certain level of resilience when handling these situations.

What are the benefits?

🧑‍💼 Opportunity to further develop skills and experience in administration and customer service
🏢 Experience hands‑on involvement in the day‑to‑day operations of a busy animal shelter
🤝 Being part of a team of enthusiastic, hardworking individuals who make a difference in the lives of animals every day

What are the tasks?

👋 Greeting members of the public as they enter the shelter
📞 Answering phone calls and responding to customer enquiries
🐾 Assisting staff with adoptions, surrenders and boarding bookings
⌨️ Completing a variety of data entry tasks
🧹 Ensuring the reception waiting area is clean, tidy and welcoming at all times
📝 Undertaking other office duties as required

What skills and characteristics do I need?

🗣️ Excellent communication and customer service skills
😊 A confident, friendly and positive manner when meeting new people and making them feel welcome
🤍 Preparedness to be involved in delicate and occasionally challenging situations
✅ Reliable, with the ability to work independently, take initiative and multitask
💻 Computer literacy, including a good working knowledge of Microsoft Word and Excel
🐕 Willingness to learn animal handling techniques and housing requirements for incoming animals

 

When can I volunteer?

 

Our current available shifts are:

📅 Saturday and Sunday 9:30am-3:00pm 

🕙 The successful candidate may have to attend training during the week

⏳  We request a minimum commitment of 1 x shift per week for a minimum of 3 months. 

 

Important Reminders:

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up-to-date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au 

Mission Statement

The minimum age to volunteer is 16 years.

Please note that volunteer work is unpaid and the choice of the individual who wishes to volunteer.

Volunteer Applications – Important Information - Read before applying

At present, our Brisbane/Wacol & Mackay Animal Care Centres are the ONLY locations able to take on volunteers requiring support workers. All other locations are at capacity.

To ensure a safe and supported experience for all, applicants must be able to perform their volunteer role independently. Applications that do not meet this requirement, or fail to disclose the need for support, will not be accepted at this time.

Please note we are unable to provide work experience or offer any student placements (exceptions being placements organised through university or tertiary programs).

Please read through the list of volunteer opportunities we’re currently recruiting for and apply online if you see a role you’re interested in. If there isn’t a role currently that suits you, keep checking back in as we update our roles as requirements change.