Park Volunteers (Guest Experience) Program


Currumbin Wildlife Sanctuary is one of fifteen National Trust of Australia (Queensland) properties dedicated to protecting Queensland’s natural, cultural and Indigenous heritage through conservation and education.

Home to more than 1,000 mammals, birds and reptiles, the Sanctuary supports a range of conservation projects focused on protecting wildlife and preserving these species for future generations.

Our volunteers are at the heart of this work. By helping guests feel welcome, informed and connected during their visit, Park Volunteers play a vital role in both the day-to-day operation of the Sanctuary and in supporting our broader conservation mission.

We’re looking for people who enjoy working with others, are confident engaging with the public, love animals and care about creating positive experiences for every guest who walks through our gates.

 

 

 

 

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VOLUNTEER POSITIONS AVAILABLE

Park Guest Services Volunteer

 

MAKE EVERY VISIT MEMORABLE

As a Park Volunteer at National Trust Currumbin Wildlife Sanctuary, your role is simple but powerful: helping our guests have a great day.

You are the friendly, approachable face guests turn to for guidance and connection. From greeting visitors of all nationalities to answering questions about our animals and attractions, assisting guests to find shows and facilities, and helping people make the most of their time at the Sanctuary, you play a direct role in shaping how each visit feels.

This is a highly people-focused role, ideal for those who enjoy engaging with others, being outdoors and contributing to positive experiences guests will remember long after they leave.

 

WHAT ARE THE TASKS

 

  • Working as part of a team you will be rostered across the Sanctuary on a rotating roster providing guest relations in numerous areas of the Sanctuary
  • Liaise and talk to members of the public – answering general enquiries regarding the animals and attractions
  • Direct and/or escort guests to shows
  • Support Train Driver (as a Train Guard) and assist with guests transitioning to/from the trains
  • Support guests in the kangaroo paddock by answering questions, providing guidance and helping create a safe, positive and memorable experience 
  • Provide support to our Presentation Team with our iconic Lorikeet feeding (AM and PM shifts)
  • Guest relations at our Wild Skies Free Flight Bird Show and other shows.

 

Please note: The National Trust Currumbin Wildlife Sanctuary Park Volunteer Program has a volunteer registration fee of $80 which covers – Volunteer uniform shirt, a broad brim hat, name badge and printed training and reference materials.

 

WHO THIS ROLE IS SUITED TO

This role is a great fit for someone who:

  • Is confident speaking with people they don’t know
  • Enjoys being visible, approachable and helpful
  • Communicates clearly and calmly in busy environment
  • Is comfortable answering questions and giving directions
  • Enjoys working outdoors and staying active during their shift
  • Hard working and committed to Currumbin Wildlife Sanctuary

If you prefer behind-the-scenes roles or minimal interaction with the public, this role may not be the right fit.

 

WHEN CAN I VOLUNTEER

 

We request a minimum commitment of 1 x five-hour shift per week for a minimum of 6 months. Induction and training will be provided.

 

Shifts:   Monday to Sunday 

            Morning shift:               7.30am to 12.30pm

            Afternoon shift:            12.00pm to 5.00pm

 
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