South Zone Patient and Family Advisors
Patient and Family Advisors
Patient and Family Advisors are patients, families, and other caregivers who partner with hospital healthcare providers to help improve the quality of our hospital's care for all patients and families.
In doing so, Patient and Family Advisors offer invaluable insights and input into the care and services offered within the hospital based on lived experiences. They also have the ability to identify what the hospital is doing well and what can be improved, as well as, contribute to developing solutions.
There are many different ways Patient and Family Advisors can partner with healthcare providers at Alberta Children's Hospital, from providing occasional input from the comfort of one's home to sitting on a formal committee or council at the hospital.
Advisor Qualifications
A Patient and Family Advisor is a patient*, family member (or caregiver) of a patient, who has received care at Alberta Children's Hospital, through any one of our service areas (e.g. Emergency Department, Inpatient and/or Outpatient Clinic).
The most important qualification a Patient and Family Advisor can have is experience as a patient and family member and a passion for wanting to improve the healthcare experience for all patients and families. We will provide any necessary training and support for Advisors to be successful in their engagement role.
Ready to get involved?
If you think that volunteering with AHS is right for you and you are ready to get started, just follow these simple steps:
Step 1: Click the [Fill in an Application] button on the right-hand side of this page and complete an application form.
Step 2: Volunteer Resources will review your information and be in contact with you to learn more about your interests and availability. This will also give you an opportunity to get your questions answered. You will also be asked to supply the names of two (2) references.
Step 3: If we have a role that fits your interests, you will be asked to complete our volunteer onboarding process including:
- Completing a Police Information Check
- Participating in Confidentiality and Privacy Training, including signing a confidentiality agreement
- Participating in our online, site, and program specific orientations and training
