At AMES Australia, the role of volunteering in supporting and strengthening newly arrived communities is not only important, but essential.

What do AMES Australia volunteers do?

You will work alongside our newly arrived refugee and migrant clients and our committed and passionate staff, joining over 500 AMES Australia volunteers. Over half of our volunteers have first-hand experience of settlement or learning a new language.

As the needs of our new communities change, the range of opportunities for our volunteers is growing. Volunteers are there every step of the way. They help clients with initial settlement and language tutoring, they mentor skilled migrants and supervise vocational activities and they help at the Multicultural Hub, assisting with events and front of house.

While most of our volunteers fall in to three main groups, there are always other short-term programs available and you should discuss your skills and interests with one of our Volunteer Coordinators.

Regardless of the skills or strengths you bring with you, you can make a world of difference in the settlement journeys of our clients.

What are the benefits of being a volunteer?

• Make a positive contribution to social inclusion in our increasingly diverse community
• Provides the opportunity to connect with new people from different cultures and build friendships
• Expands your skills and experience and increases your employability
• Improve your language skills
• Helps you build experience and knowledge in your chosen field for further study or training
• Give back to your community by helping new Australians build independence and confidence in themselves and their community
• Is a very productive and satisfying way of using your time

Volunteer Roles at AMES Australia:

• Professional Mentor – providing guidance to newly arrived skilled migrants to enter their professions 
• Settlement Volunteer – supporting the orientation of newly arrived refugees to Melbourne
• Job Ready Mentor – supporting job seekers in their quest for work
• Volunteer Tutor – supporting students and teachers 
• Welcome Volunteer – meeting and greeting students and clients at sites
• Community Volunteer – supporting community activities such as sewing, arts and craft, conversation and  gardening groups

Current Volunteer Opportunities

Multicultural Hub Volunteer

Are you looking for local work experience?  The Multicultural Hub Volunteer placement has been designed to provide new migrants and refugees with an opportunity to participate in the Australian workforce through the delivery of a range of customer service/reception duties to support both staff and community groups at the Hub

Tasks may include:
•    Support in a busy switchboard and reception area 
•    Client follow up over phone or by email
•    Assisting visitors with enquiries both over the phone and face to face
•    Assist with room bookings and complete relevant paperwork
•    General administrative work as required including scanning, archiving, filing, cleaning, creating correspondence, record maintenance
•    Assist to regularly maintain appropriate information and brochures in the reception area
•    Assist Hub users with induction, orientation and general support
•    Other duties as requested by the Volunteer Supervisor 

Location: 506 Elizabeth St Melbourne VIC 3000

Contact us

Phone: 13 2637 Option 4 Volunteering

Email: volunteer@ames.net.au