Shopmobility Volunteer
Shopmobility Assistant
Shopmobility is a scheme that supports people to hire mobility scooters or other mobility aids for free during their visit to the city. Shopmobility is based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with the day-to-day running of the shop.
There may also be a possibility for volunteers to run the shop on their own as part of a team of volunteers in the future, so we are looking for reliable individuals with a passion to learn.
If you want to build your skills and meet new people then please read on!
Professional training will be provided during induction and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.
If you're empathetic and enthusiastic then we need you for this role, fill in the application form and let us know you're interested.
ROLE OVERVIEW
This is a list of the activities the role could see you doing on a daily basis, training is provided for anything you are unfamiliar with or unsure of.
Help to open the site ready for business, and close at the end of the day
Greet customers and support them to hire the right equipment
Keep the site clean and tidy
Clean (and fix if needed) vehicles when they’re returned
Support people to sign up as Shopmobility members
Support people to join Equal Lives as members
Answer some queries on social media
Take future bookings
Some other occasional ad hoc tasks as required
We are looking for volunteers that are:
Dedicated to the empowerment of disabled people
Conscientious and honest
Someone who enjoys a challenge
Looking for a new opportunity
Dedicated to making disabled people’s voices heard
Able to do the tasks listed above
We’ll give you:
Comprehensive training, including GDPR, Safeguarding and Data Protection
Flexibility with your hours
An accessible city centre location
A variety of activities to challenge you and develop your skills
The opportunity to take on additional responsibilities as you gain experience
Specific tasks focusing on the skills you want to gain
A friendly and supportive team of staff and volunteers
Reasonable Adjustments
As a Disabled Person's Organisation we welcome anyone to apply for a voluntary role with us and would like to encourage you to do so, whatever your situation. We are able to look into reasonable adjustments to support you in your voluntary role with us and we are proud to be a diverse and inclusive organisation.
FURTHER INFO
All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.
New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff
Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details.
Volunteers are required to adhere to the organisation’s policies and practice guidelines.
Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs.
Applications must include 2 satisfactory references who have known them in a professional or educational capacity for at least 12 months. Applicants must also complete a Disclosure and Barring Service check before commencing volunteering, we will support you in this process.
