Shopmobility Volunteer

Shopmobility Logo

Shopmobility Assistant

Shopmobility is a scheme that supports people to rent mobility scooters or other mobility aids during their visit to the city. Shopmobility is based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with the day-to-day running of the shop.    

There will be several opportunities to volunteer, build your skills and meet new people!

There will be opportunities to choose your days and hours. Training will be provided during induction.

The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

If you're empathetic and enthusiastic then we need you for this role, fill in the application form and let us know you're interested.


Open the site ready for business, and close at the end of the day
Greet customers and support them to rent the equipment 
Keep the site clean and tidy 
Clean vehicles when they’re returned 
Handle cash and take card payments 
Support people to sign up as Shopmobility members 
Support people to join Equal Lives as members 
Answer some queries on social media 
Take future bookings
Some other occasional ad hoc tasks as required 

We are looking for volunteers that are:
Dedicated to the empowerment of disabled people
Conscientious and honest 
Someone who enjoys a challenge 
Looking for a new opportunity 
Dedicated to making disabled people’s voices heard
Able to do the tasks listed above

We’ll give you: 

Comprehensive training, including GDPR, Safeguarding and Data Protection 

The opportunity to choose your days and hours 

An accessible city centre location 

A variety of activities to challenge you and develop your skills 

The opportunity to take on additional responsibilities as you gain experience 

Specific tasks focusing on the skills you want to gain 

A friendly and supportive team of staff and volunteers 

Reasonable Adjustments

As a Disability Organisation we welcome anyone to apply for a voluntary role with us and would like to encourage you to do so, whatever your situation.  We are able to look into reasonable adjustments to support you in your voluntary role with us and we are proud to be a diverse and inclusive organisation.


There will be opportunities to choose your dayshours and the length of time which you volunteer with us for.

The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.  

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection 

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 

Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 

Volunteers are required to adhere to the organisation’s policies and practice guidelines. 

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 

Applications must include 2 satisfactory references who have known them in a professional or educational capacity for at least 12 months. Applicants must also complete a Disclosure and Barring Service check before commencing volunteering.