Payroll and Finance Assistant

A glass containing coins sits on a wooden table, there is a small plant with green leaves growing out of the coins

Payroll and Finance Assistant

Are you experienced in the finance sector and looking for the next step in your return-to-work journey?   

Or maybe you’re a maths student looking to spend time volunteering to gain course credits? 

  Either way, this could be the perfect role for you! 


Equal Lives have a great deal of payroll and administrative related work which we require assistance with, if you’re a process driven and logically minded individual, with a passion to free the world from disabling barriers, then we want to hear from you!  This role would greatly help us with supporting disabled people in the local community. 


Role Overview

High quality customer focussed service, using our payroll service and accounts service, to ensure their needs and expectations are met. 

To be responsible for the provision of our payroll function for customers. 

To be responsible for the provision of our accounts service to our customers. 

To support with the finance function of the company to ensure that the organisation operates within the law, and that Managers are supported with the management of financial procedures and their delivery budgets. 

Work with, and provide support to, external contractors to support the organisation’s ongoing contract, legal and financial compliance. 


Day to Day responsibilities could include, but are not limited to:  

Interpreting timesheets and other records to obtain accurate data for processing payroll. 

Calculating payments and deductions to be made to employees including basic pay, holiday pay, SSP, SMP and Nest pensions. 

Processing payroll, charges and other payroll expenses on behalf of individuals and calculating payments due. 

Processing HMRC returns and other employment and payroll-related documents on behalf of individuals and calculating payments due. 

Distributing payslips and other payroll information to individuals and their employees. 

Maintaining comprehensive and up to date payroll files, case management logs, lists and other records. 

Responding to queries from your customers regarding their payroll, with a customer centred approach and in a timely manner. 

Processing purchase ledger invoices, charges, and other expenses on behalf of individuals and calculating payments due. 

Processing sales ledger invoices and charges on behalf of individuals and calculating payments due. 

Processing incoming funds from individuals, ensuring accurate allocation. 

Processing payments, such as HMRC liability, as required. 

Maintaining comprehensive and up to date databases, lists and other records following procedures. 

Maintenance of all organisational financial-related systems to ensure legal compliance is always maintained. 

Supporting the Finance and Systems Manager with the development and implementation of finance-related policies and procedures, to support and develop our financial systems and ensure legal compliance. 

Processing of bank reconciliations within agreed time scales. 


Volunteering Arrangements

Due to the sensitive nature of the documents you will be working with, this is an office-based role in our headquarters at Sackville Place, Magdalen Street, Norwich.  

Volunteers must be able to commit to volunteering for a minimum of 4 hours per day, 3 days per week, within office hours of 8:30am to 4:30pm Monday to Friday.  The exact working pattern can be discussed at the induction stage with the team manager. 

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features. 

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff

Volunteers are required to adhere to the organisation’s policies and practice guidelines.

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage and parking costs. 

Applications must include 2 satisfactory references in their application form; these must be from individuals who have known them in a professional capacity for at least 12 months. Applicants must complete a Disclosure and Barring Service check. 


Person Specification

An awareness of disabling barriers and how these might impact upon clients, their families and carers. 

Honesty and integrity 

An ability to be empathic, whilst maintaining professional boundaries 

Reliability, and only committing to a level of volunteering which is realistic 

Good interpersonal skills 

Confident and outgoing 

The ability to be non-judgemental 

Good verbal and written communication skills 

Excellent listening skills 

Ability to work on own initiative and as part of a team 

Sound administrative skills, and an ability to maintain accurate case records 

Commitment to attend training courses and team meetings 

Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety  

Process Driven 

Good Maths 

Understanding of IT – including office Word, Excel 

Interest in finance 

Attention to detail