Cross Cancer Institute

Our hours of operation are Monday - Friday before 4:00 pm for all volunteer roles. We are not an evening or weekend facility. For more information about the shifts available, click the icon for the role. 

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AHS volunteers are individuals looking for a rewarding opportunity to provide meaningful support to patients and families through a variety of roles. The volunteer team at the Cross Cancer Institute demonstrates care, compassion, and commitment in making a difference everyday.

What is the Role of the Volunteer?

Volunteers have been described as the 'heart' of the Cross Cancer Institute (CCI). They provide assistance to cancer patients and their families in a wide variety of roles, thereby contributing to an enhanced care experience.


Please Consider...

Before you commit to volunteer service, it is important to think about:

  • Your existing commitments and responsibilities - we look for volunteers who are able to commit 6-8 months or more to our facility
  • Your skills, experience, interests and availability
  • Your objectives-will this position give you what you are looking for?
  • Are you able to work independently or collaboratively to improve the experience of cancer patients and their families?
  • Are you willing and able to give your time on a consistent basis for a minimum of 6 months?


Volunteer Programs

We have a variety of volunteer positions at the CCI such as retail assistance, wayfinding, inpatient programming, outpatient clinic support, wig salon, and resource centre support. Please carefully review our list of Current Opportunities to see what we are currently recruiting for as we will only be reviewing applications that match those openings. This is located at the bottom of the page. If you are looking for a position that is not listed below, please contact our office at

regarding your interests.


Next Steps

If you think volunteering with the CCI is right for you and are ready to get started, just follow these simple steps:


Step 1: Click the [Fill in an Application] button on the right-hand side of this page and complete an application form. Please note, the username and password you create will be used going forward in this process. It is recommended that you keep this information in a secure place for future use.


Step 2: Volunteer Resources will review your application to see if you are a suitable candidate for our volunteer program. Please ensure that the position(s) you select are currently being recruited for and match your availability. You will be asked to supply two (2) references.


Step 3: At the interview, if it is agreed that we have a position that is a good match for your skills and availability, you will be asked to complete our volunteer on-boarding process which includes:

  • Police Information Check (with Vulnerable Sector Screen, if required)
  • Communicable Disease Assessment Form
  • AHS and CCI site orientations
  • Participating in Confidentiality and Privacy training, including signing the AHS Confidentiality Form


Step 4: Training, specific to your position, will be provided. Additional learning opportunities are available to our volunteers as part of our learning culture.


Thank you for your interest in volunteering with the Cross Cancer Institute. If you have additional questions, please contact our office at


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Current Opportunities

Mission Statement

Cross Cancer Institute Volunteer Resources Mission:

To provide a framework for volunteer involvement within Alberta Health Services that compliments the delivery of patient focused, quality health care.

Alberta Health Services Cancer Care Mission:

Is committed to a leadership role to reduce the burden of cancer through excellence in prevention, screening, diagnosis, treatment, palliation, education and research.