Lutheran Social Services of the Southwest

The Housing Setup Officer (HSO) assists team members with coordination, pickup, and delivery of donated furniture for new refugee families. They may also help assemble furniture, purchase food, and prepare the house for the new arrivals. The HSO is crucial to ensure that refugee families have an apartment in good condition with all necessities upon arrival in the U.S. The HSO will have a direct impact on a crucial moment for refugees; the moment they see their new home after sometimes years of living in resettlement camps.

Responsibilities and key deliverables

• The HSO assists the pre-arrival specialist in moving donated furniture from storage into a client’s apartment unit
• Assembles furniture and prepares home for new refugee families
• Collects in-kind donations from community members and fills out documentation for donor receipt and LSS records
• Recruit and manage other volunteers if necessary/desired
• Other duties as assigned

Qualifications 

• The ability to lift and move up to 50 pounds
• Great customer service and a friendly demeanor
• Recruitment and volunteer management a plus

Working conditions

Active and mobile, with lifting, walking, and some dexterity (assembling furniture) required.

Clearances required & training

Level One Fingerprint Clearance Card Required. Central Registry Background Check required. Training will be provided by staff.

Location & timeframe

6 month commitment, 1-2 days per week. This is an on-call role which requires flexibility due to the nature of refugee resettlement. This means that there is not a set schedule but rather two or three day notice before an assignment.