Milton Transit Youth Ambassador Volunteer

Role

To assist in the organization and/or implementation of events at your high school and/or offsite locations (as approved) to help promote Milton Transit to youth.

 

Time Commitment

  • One (1) monthly meeting between November - June (subject to change); approximately
    one (1) hour per meeting
  • Project-based, based on Supervisor approval

 

Responsibilities

  • Promptly log hours after each shift to volunteer profile, for Supervisor review
    and approval
  • Maintain a high level of professionalism
  • Self-create opportunities to promote the use of Milton Transit to your student peers,
    as approved by Supervisor
  • Educate youth about Milton Transit information points (for example online resources, ticket agents, trip planners)
  • Share insights with Milton Transit to help generate ridership and to improve customer experience for the Milton public
  • Distribute Milton Transit swag and informational material
  • Occasionally distribute and collect surveys and feedback forms digitally (according to Town of Milton confidentiality standards)
  • Setting-up and taking down materials
  • Comply with all health and safety practices as it relates to the programming, standard operating guidelines as per the Corporate Volunteer Orientation and Training
    (i.e. lifting etc.)
  • Report any incidents, concerns or site damage to Supervisor
  • Attend and participate in mandatory training functions

 

Requirements & Qualifications

  •  
  • Must be 15 years of age or older*

* Volunteers (age 15-17 years) supporting events at non-school/offsite locations require accompaniment by an adult age 18+ (who is a Town of Milton staff member or a Town of Milton volunteer trained guardian; the later also requires Town of Milton staff onsite availability to the volunteers periodically throughout the shift).

  • Must meet requirements of the Town of Milton volunteer program
  • Organized
  • Punctual, consistent and reliable
  • Friendly disposition
  • Advocate for public transit
  • Willing to take direction
  • Knowledge of Milton Transit, an asset

Dress

  • To ensure clarity of public perception, volunteer ambassadors of Milton Transit/Town of Milton, must wear assigned Town clothing/accessories, with all other clothing elements neutral and not associated with other programs/organizations
  • Volunteer must wear closed-toe shoes (comfortable shoes/running shoes)
  • Volunteers are to bring and wear weather-related items: e.g. sunscreen, hat, rain gear, reusable water bottle (as applicable)

 

Benefits

  • Serve within a team setting
  • Learn or develop skills in marketing, communications, leadership and public speaking
  • Be an active member of the community
  • Meet new people
  • Earn Community Service Hours

 

Key contacts/staff liaison

  • Coordinator, Business Services, Transit

 

Duration

  • November – June of a calendar school year

Vacancies

  • 6 positions

 

Risk Level


X Medium

Training Requirements:

 

  • Accessibility Training
  • Corporate Volunteer Orientation
    and Training
  • Position Orientation

Screening Requirements

 

  • Volunteer application form
  • Interview
  • Reference checks
  • Orientation and training
  • Screening checklist completed

 

Evaluation:

 

  • Performance Evaluations completed by Supervisor and Volunteer, as applicable.