Role
To assist in the organization and/or implementation of events at your high school and/or offsite locations (as approved) to help promote Milton Transit to youth.
Time Commitment
- One (1) monthly meeting between November - June (subject to change); approximately
one (1) hour per meeting
- Project-based, based on Supervisor approval
Responsibilities
- Promptly log hours after each shift to volunteer profile, for Supervisor review
and approval
- Maintain a high level of professionalism
- Self-create opportunities to promote the use of Milton Transit to your student peers,
as approved by Supervisor
- Educate youth about Milton Transit information points (for example online resources, ticket agents, trip planners)
- Share insights with Milton Transit to help generate ridership and to improve customer experience for the Milton public
- Distribute Milton Transit swag and informational material
- Occasionally distribute and collect surveys and feedback forms digitally (according to Town of Milton confidentiality standards)
- Setting-up and taking down materials
- Comply with all health and safety practices as it relates to the programming, standard operating guidelines as per the Corporate Volunteer Orientation and Training
(i.e. lifting etc.)
- Report any incidents, concerns or site damage to Supervisor
- Attend and participate in mandatory training functions
Requirements & Qualifications
- Must be 15 years of age or older*
* Volunteers (age 15-17 years) supporting events at non-school/offsite locations require accompaniment by an adult age 18+ (who is a Town of Milton staff member or a Town of Milton volunteer trained guardian; the later also requires Town of Milton staff onsite availability to the volunteers periodically throughout the shift).
- Must meet requirements of the Town of Milton volunteer program
- Organized
- Punctual, consistent and reliable
- Friendly disposition
- Advocate for public transit
- Willing to take direction
- Knowledge of Milton Transit, an asset
Dress
- To ensure clarity of public perception, volunteer ambassadors of Milton Transit/Town of Milton, must wear assigned Town clothing/accessories, with all other clothing elements neutral and not associated with other programs/organizations
- Volunteer must wear closed-toe shoes (comfortable shoes/running shoes)
- Volunteers are to bring and wear weather-related items: e.g. sunscreen, hat, rain gear, reusable water bottle (as applicable)
Benefits
- Serve within a team setting
- Learn or develop skills in marketing, communications, leadership and public speaking
- Be an active member of the community
- Meet new people
- Earn Community Service Hours
Key contacts/staff liaison
- Coordinator, Business Services, Transit
Duration
- November – June of a calendar school year
Vacancies
Risk Level
X Medium
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Training Requirements:
- Accessibility Training
- Corporate Volunteer Orientation
and Training
- Position Orientation
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Screening Requirements
- Volunteer application form
- Interview
- Reference checks
- Orientation and training
- Screening checklist completed
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Evaluation:
- Performance Evaluations completed by Supervisor and Volunteer, as applicable.
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