Volunteer with Central London Community Healthcare Trust

Come and help us create a friendly, welcoming and helpful environment at our CLCH Warm Hubs for patients and the public. During the winter months, we’ll create warm and comfortable spaces where volunteers will offer directional advice, a friendly ear and practical assistance to patients and visitors.

Location and times

• Finchley Memorial Hospital – Tuesday – 2pm – 5pm
• Edgware Community Hospital – Wednesday & Friday – 2pm – 5pm
• Grahame Park Health Centre – Monday & Thursday – 2pm – 5pm

Desirable skills

• You’ll be friendly and polite
• You’ll be comfortable approaching patients and visitors in a confident and caring manner
• You’ll have good listening skills
• You’ll be sensitive and tactful, with emotional resilience
• You’ll be reliable and good at time keeping
• You’ll understand personal and professional boundaries
• You’ll keep calm in a busy and dynamic clinic
• You’ll work on own initiative and ask for help when needed
• You’ll understand the importance of confidentiality

Read the full role description here

Help the HARI service to create a friendly, welcoming, and helpful environment at our Merton group exercise class and offer directional advice and practical assistance to patients and visitors. You’ll encourage patients to get the most out of the classes, motivate them during the class and join the social aspect of the classes to help combat loneliness.

Location and Times
Nelson Health Centre, Merton
Mondays, Tuesdays, Wednesdays or Thursdays from 9.00am – 12.00pm

Desirable skills

• You’ll be friendly and proactive
• You’ll be able to use your initiative and ask for help when needed
• You’ll understand the importance of confidentiality
• You’ll be a good communicator with excellent people skills in person and over the phone
• You’ll be comfortable volunteering within a group or by yourself

Read the full role description here

Patient stories volunteers help us keep improving our services by chatting to patients about their experiences, showing us what's working well and what could be better. Volunteers work a Patient Experience Facilitator who matches you with patients and supports you while you collect their story. 

Location

• Westminster, Kensington & Chelsea, Hammersmith & Fulham
• Richmond, Merton and Wandsworth
• Virtual

Desirable skills

• Excellent telephone manner and people skills.
• Computer literate
• Good communication skills.
• Comfortable engaging in conversations with new people.
• Compassionate
• Being able to use your own initiative but be able to ask for help when you need

Read the full role description here

Come and help our Children and Adults SLT services in Westminster. 

We’re looking for a volunteer to support making paper-based resources to support children and adults to communicate. These include communication books and alphabet boards as well as activity boards and other visual resources.

Location
South Westminster Centre for Health, St Georges House, 82 Vincent Square, London SW1P 2PF 

Desirable skills

• You’ll be able to work on own initiative and as part of a team
• You’ll be reliable and punctual
• You’ll be comfortable using IT and administrative skills.

Read the full role description here

Come and support mothers in the community. This role offers peer support to mothers, to support, promote and protect breastfeeding and other aspect of infant feeding at our clinics in Brent and Ealing.

Location
Clinics across Brent and Ealing

Desirable skills

• You’ll be self-motivated; with an ability to think on your feet and work independently
• You’ll be punctual and dependable
• You’ll have a professional and friendly demeanour
• If you speak an additional language other than English please let us know so that we might pair you with any mother who speaks that language also
• This role is ideally suited to mothers who have had experience of breastfeeding or support with infant feeding, but if you have a particular interest in supporting infant feeding you are welcome to apply.
• This role is open to volunteers aged 18 or over

Read the full role description here

We’re looking for some help for 2 hours on a Tuesday evening with our staff choir! If you love a feel good singing along, come and help our CLCH staff choir! This is a virtual role where you would monitor the chat and screenshare the lyrics for participants. 

Location
Over Zoom so can be done from anywhere

Desirable skills

• This role may suit someone with an interest in marketing or events
• You must be comfortable with IT as will be using Zoom and emails. Basic instruction on Zoom can be provided.

Come and support new mothers in your community. This role offers peer support to mothers, to support, promote and protect breastfeeding at our breastfeeding clinics in Merton. 

Location 
Merton, Wandsworth and Richmond areas

Desirable skills

• You must have a qualification in breastfeeding support such as Association of Breastfeeding Mothers Peer supporter or Breastfeeding Counsellor. Breastfeeding Network Peer supporter/Helper. La Leche League Leader. Or International Board Certified Lactation Consultant.
• You’ll be self-motivated; with an ability to think on your feet and work independently
• You’ll be punctual and dependable
• You’ll have a professional and friendly demeanour
• If you speak an additional language other than English please let us know so that we might pair you with any mother who speaks that language also
• This role is open to female volunteers
• This role is ideally suited to people who have had experience of breastfeeding, but if you have a particular interest in supporting breastfeeding you are welcome to apply.
• This role is open to volunteers aged 18 or over

Read the full role description here

The Assistive Communication service (ACS) supports patients with complex communication difficulties to communicate using specialist software and devices to communicate with friends, family, carers and broader community.

The technology can take some time to get familiar with and the team would love a volunteer to make regular visits to patients at home to support them to use this technology, increase their confidence and improve their ability to communicate. This is an incredibly fulfilling role with lots of support for volunteers to help make a huge difference to patients’ lives.

Location
Westminster and surrounding areas

Desirable skills

• You’ll be passionate about working with people with language and communication difficulties
• Good communication skills are essential for this role
• You’ll be able to communicate with a diverse audience, including family members of patients
• You’ll be organised and good and time management
• You’ll be friendly and proactive
• You’ll be comfortable volunteering by yourself.
• You’ll be able to use your own initiative but be able to ask for help when you need
• You’ll understand the importance of confidentiality

Read the full role description here

Come and volunteer at our Sexual Health Clinic and help create a friendly, welcoming and helpful environment for our patients.

As a friendly face at the clinic, volunteers offer directional advice and practical assistance to patients and visitors. Taking time with patients to solve queries and answer questions, you’ll help make sure the clinic runs smoothly and efficiently, with great quality patient experience.

Location and time
Mon, Tue, Thu or Fri mornings 9- 1pm
Falcon Road Clinic, 160 Falcon Road, Wandsworth SW11 2LN

Desirable skills

• This role is open to volunteers over 18 only
• You’ll be friendly and polite
• You’ll be comfortable approaching patients and visitors in a confident and caring manner
• You’ll have good listening skills
• You’ll be sensitive and tactful, with emotional resilience
• You’ll be reliable and good at time keeping
• You’ll understand personal and professional boundaries
• You’ll keep calm in a busy and dynamic clinic
• You’ll work on own initiative and ask for help when needed
• You’ll understand the importance of confidentiality
• You’ll be non-judgemental and respect that all patients who come for help deserve equal great care

Read the full role description here

Volunteer drivers are an essential part of our team, helping us deliver care in our community. Volunteers might transport staff between sites or regularly help our nurses in visiting patients at home. You might also be asked to drop off equipment between CLCH sites or to patients at home. Whichever service you're asked to help, you'll be ensuring our people and services are where they need to be for our patients. 

Location
Pembridge Hospice, Westminster - Within the vicinity
Harrow - Within the vicinity
Kensington & Chelsea - Within the vicinity
Parson's Green - Within the vicinity 
Wandsworth & Merton - Within the vicinity 

Desirable skills 

• You’ll have access to your own vehicle
• You’ll have appropriate car insurance to cover you for volunteering.
• You’ll have excellent time management skills
• You’ll be a good communicator

Read the full role description here

Meet and greet volunteers give our patients a warm welcome to our clinics and services. They're friendly, they answer questions and they keep people company to help us see patients promptly and deliver a great service.

Location
Finchley Memorial Hospital, North Finchley 

Desirable skills 

• You’ll be friendly and polite
• You’ll be comfortable approaching patients and visitors in a caring manner
• You’ll be sensitive and tactful, with emotional resilience
• You’ll be reliable and good at time keeping
• You’ll understand personal and professional boundaries
• You’ll enjoy busy and dynamic clinic
• You’ll work on own initiative and ask for help when needed

Read the full role description here

The Child Development Team run a programme called Embrace to support parents and families to connect and engage with their children. The team are looking for a volunteer to help support this project by reviewing our resources to be more visually engaging as well as  engaging parents at sessions. There is also scope to get involved in moderating an online space for patients.

Location and times
Woodfield Road Medical Centre, W9 3XZ,
Around 4 hours per week with flexible timings between Monday - Friday 9am - 6pm

Desirable skills

• You’ll be passionate about the Child Development area and working with families  
• Good communication skills are essential for this role.
• You’ll be able to communicate with a diverse audience across phone, email and in person
• You’ll have a good command of Microsoft packages including Word and Excel.
• You’ll be organised and good and time management. Good project management skills will also be helpful
• Having knowledge or experience of working within Child Development is desirable.

Read the full role description here 

Help CLCH patients to learn basic IT skills to reduce isolation and allow them to access to information we often take for granted. The sessions are social opportunities for people to meet, chat and help them to stay active. You'll be helping local residents engage with the NHS digitally and empowering them to access health care. 

Location and times
Finchley Memorial Hospital, Granville Road
Mondays from 2pm-4pm (sessions begin in January)

Desirable skills

• You’ll have IT literacy and confidence with technology (to the level of being able to pass on basic knowledge to others)
• You’ll have patience and empathy
• You’ll have good communication skills, the ability to explain information in simple terms
• You’ll be enthusiastic, with lots of smiles and a sense of humour
• You’ll show initiative
• You’ll have a love of gadgets and desire to share the benefits of technology with older people. 
• If a group session, you’ll welcome older people to the group and introduce them to others, helping with coats, opening doors.

Read the full role description here

Our ward befriender volunteers make a patient's day by visiting them in the ward. They help with fun activities, friendly chats and keeping them company. Volunteers also welcome new patients to the ward and help them use tech to keep in touch with friends and family.

Location
Willesden Centre, Willesden
Birchwood Grange Care Home, Harrow
Heathlands Court, Wimbledon
Finchley Memorial Hospital, North Finchley
Langley House, Hertfordshire
Potters Bar Community Hospital, Hertfordshire
Hemel Hempstead General Hospital, Hertfordshire
Princess Louise of Kensington House, Westminster
Athlone House, Westminster 

Desirable skills

• You’ll be friendly and proactive
• You’ll be able to use your initiative and ask for help when needed
• You’ll understand the importance of confidentiality
• You’ll be a good communicator with excellent people skills in person and over the phone
• You’ll be comfortable volunteering within a group or by yourself

Read the full role description here

Help the North Central team at Edgware Community Hospital to receive, organise and distribute essential PPE and staff uniforms.

As a vital part of the team, you’ll provide great service to staff to ensure they have essential equipment and support the Business Support Team with stock planning.

Location
Edgware Community Hospital, Edgware

Desirable skills

• You’ll be well organised
• You’ll have good customer service/communication skills
• You'll be happy to work to your initiative

Read the full role description here