Royal Darwin and Palmerston Hospital is supported by volunteers
who work alongside hospital staff to provide support to patients and their families.
Who are our volunteers and what do they achieve?
Volunteers are local community members who provide services such as:
Why volunteer with us?
Volunteering at the hospital can be rewarding. As a volunteer you can:
Volunteer opportunities are available at Royal Darwin Hospital and Palmerston Regional Hospital.
To become a volunteer, you will need a current police check and working with children clearance.
You must be able to commit at least 4 hours per fortnight.
Click on the "Fill in an application" Button at the top of the page.
Once you submit your application, it will be reviewed by the Volunteer and Diversity Coordinator.
A RDPH volunteer’s role is vital, and to be carried out by an active and positive person who has chosen to give time to assist the consumers of the hospital. The volunteer’s role is to provide practical support to hospital consumers to ensure they have the most positive experience possible.
Position objective
To provide practical support and assistance to Royal Darwin and Palmerston Hospital (RDPH) consumers in navigating the health system.
Duties carried out
Skills/qualities required
The ideal applicant for this role possesses:
Good communication skills including tact and diplomacy, the ability to interact within a diverse multi-cultural environment, a positive disposition, self-awareness, a strong commitment to customer service, patience, a proactive nature, compassion and empathy, a sense of calm and level-headedness, a good sense of humour, flexibility, maturity/ honesty and at times a degree of physical fitness may be required for this role.
Position objective
To provide practical support and assistance to Royal Darwin and Palmerston Hospital (RDPH) consumers and staff by providing companionship to patients who may be lacking social interaction.
Duties carried out
Skills/qualities required
The ideal applicant for this role possesses:
Good communication skills with the ability to apply tact and diplomacy, the ability to interact within a diverse multi-cultural environment, a positive disposition, self-awareness, a strong commitment to customer service, patience, a proactive nature, compassion and empathy, a sense of calm and level-headedness, a good sense of humour, flexibility, maturity and honesty
Buggy Service in place at Royal Darwin Hospital helps transporting patients to and from locations around Hospital Campus. The buggy can only be driven within the bounds of the RDH campus, not on public roads. All volunteers/drivers require to hold a valid NT drivers' licence. Also, the instruction on safe operation of the buggy is to be followed.
Position objective
To provide practical support and assistance to Royal Darwin Hospital (RDH) consumers. This role is carried out in conjunction with the Visitor Guide role, not as a standalone service. (Also refer to Instructions for Safe use of Campus Buggy)
Duties carried out
Skills/qualities required
Good communication skills including tact and diplomacy, the ability to interact within a diverse multi-cultural environment, a positive disposition, self-awareness, a strong commitment to customer service, patience, a proactive nature, compassion and empathy, a sense of calm and level-headedness, a good sense of humour, flexibility, maturity and honesty.
Position objective
To provide support and service by providing tea, coffee and refreshments to Royal Darwin Hospital consumers in all clinic & emergency waiting areas. (Also refer to tea and coffee trolley for instructions)
Duties carried out
Skills/qualities required
The ideal applicant for this role possesses:
Good communication skills including tact and diplomacy, the ability to interact within a diverse multi-cultural environment, a positive disposition, self-awareness, a strong commitment to customer service, patience, a proactive nature, compassion and empathy, a sense of calm and level-headedness, a good sense of humour, flexibility, maturity/honesty and a degree of physical fitness is also required for this role.
The Donated Clothing Hub provides donated clothing and footwear to patients who do not have access to clean clothing and footwear and would otherwise rely on hospital garments for their stay or for discharge. Having access to clothing will provide patients with dignity, reduce anxiety and meet Top End Health values of safe, responsive, kind.
The volunteers may assist with sorting clean clothing on to shelving as requested by Volunteer and Diversity Coordinator if agreeable.
A procedure is available and provides instructions that support the collection, management and provision of donated clothing to vulnerable patients admitted to Royal Darwin Hospital.
Assist Allied Health Staff with Activities
Assist with Events and Stall set ups
Position objective
To provide support and therapeutic assistance and help patients by involving them in arts and craft activities mainly in long term wards of the hospital.
Duties carried out
Skills/qualities required
The ideal applicant for this role possesses:
Good communication skills including tact and diplomacy, adhere to high level of infection related protocols, the ability to interact within a diverse multi-cultural environment, a positive disposition, self-awareness, a strong commitment to customer service, patience, a proactive nature, compassion and empathy, a sense of calm and level-headedness, a good sense of humour, flexibility, maturity/honesty and a degree of physical fitness is also required for this role.
Rehabilitation (Rehab ward) and Geriatric Evaluation and Management (GEM ward) Gardens
Mission Statement
To promote service excellence and increase patient centred care at RDPH by working alongside hospital staff to provide additional support and information to our consumers while they visit the hospital campus.
Our Values
Our NT Health values are: Safe, Responsive, Kind.
We want to see everyone demonstrating these values in your work, in your decision-making and interactions with patients, the community, peers and other organisations.
Safe, Responsive and Kind means different things, to different people, in different operating contexts. It also resonates with many of us and helps to connect us together and unite us in how we deliver care.