Adoption Counseling
Adoption Counseling take place primarily at the shelter but occasionally off-site at events.
Essential Functions
- Provide potential adopters with accurate information regarding animal temperament, behavior, age, breed, and sex
- Assist the public in completing adoption applications
- Assist with the animal adoption interactions
- Answer questions about ARL processes including adoption, relinquishment, medical and behavioral examinations, and euthanasia
- Promote positive relationships with the general public, volunteers and staff while promoting the shelter’s programs, policies and philosophies
Requirements
- Minimum age of 18 years
- Possess good customer relation skills
- Good clerical skills, which may include computer literacy
- Comfortable working with animals of various sizes
- Sign ARL privacy contract for computer and password access
Training & Support
- Complete Volunteer Orientation
- Cat Counselors must complete mandatory cat training classes
- Cat Behavior, Body Language & Handling
- General Medical Class
- In Shelter Training and Kennel Cleaning
- Complete Adoption Counseling Training
- Read and understand all adoption paperwork and contractual agreements
- Shadow ARL staff member and/or qualified volunteer
Dress Code
- Volunteer t-shirt and ID tag
- Closed Toed Shoes
- Long Pants
