Welcome to Atrium Health Mercy!
We have many exciting volunteer opportunities at Atrium Health Mercy to allow every volunteer to share their unique talents in a meaningful way. Your volunteer participation will make a difference for our patients and care teams. We have everything from cookie bakers to nursing unit volunteers to pet therapy teams and much more! You can read more about some of our volunteer opportunities below.
Our team works closely with you to find the right position and one that fits your schedule. We welcome you to apply by clicking "Fill in an application". Please answer the required information and click "Submit". We will be in touch in within a few days. We can't wait to meet you! If you have any questions, please call 704.304.5806
Hear from Our Volunteers.
"I am not only so grateful that I have this opportunity but also, so thankful that the three hours that I am there I always feel like I am welcomed in the Atrium Health community." Makala Stavrakas
"Kindness is a boomerang. It always comes back in some form. Volunteering has kept me positive knowing that I am making a tiny bit of a difference in someone's life with my time and talent. I have gained friendships, learnt new skills. It always does come back." Tanvi Anandkumar
Click below for directions.
For more than 100 years, Atrium Health Mercy has treated patients with a special combination of human compassion and leading-edge expertise. Atrium Health Mercy is a full-service community hospital, specializing in the care of seniors and in complex foot and ankle surgery, hip and knee surgery, bariatric surgery and women’s pelvic health.
Virtual volunteers can work remote from home while still providing meaningful support for our patients through a variety of programs. The Concierge Admission Program supports newly admitted patients with a phone call from a virtual volunteer to discuss their stay, identify any needs they may have while with us and assist with concerns. Volunteers call patients from home to any one of our hospitals. Virtual volunteers can also serve as remote witnesses for patients who need an advance directive for care and assist with hospitalized patients during elections to provide guidance on how they can vote using a proxy. Many more virtual experiences are being developed thanks to our wonderful virtual volunteers!
Ambassadors and wayfinders welcome and escort patients and visitors throughout the hospital making them feel welcome and safe. You are helping to set the stage for a successful visit with us and you may be the last impression as they leave. This is a powerful role to help ensure our patients and visitors do not worry about where or how they get to their destination within our facilities. You help reduce that anxiety so they can focus on their healing journey.
Be the face of the department as your welcome patients and visitors and assist them to get settled and prepared for their appointment. Volunteers play a key role in decreasing patient's anxiety by providing a warm and welcoming approach focused on setting the stage for a successful visit. Volunteers also help patient's loved ones adjust and provide constant communication to them in areas where procedures or day surgeries may be taking place. Our goal is to provide that caring and emotionally supportive environment for the department.
Our volunteer musicians visit patients and gathering spaces within our hospitals to play music that provides a soothing escape from pain and isolation. Musicians typically play instruments such as piano (many hospitals have one in their main entrance area), flute, harp, or any stringed instrument. Their talent is a gift to all -- our patients, teammates and visitors!
Volunteers do amazing work behind the scenes to help many departments with special projects such as creating patient education folders, helping staff phones, stocking items or assisting with computer projects. We'll help you find the right project work that interests you!
Volunteers in this role provide fun, creative outlets and positive distractions for patients to help them fight boredom, stay positive and find joy during their hospital stay. Volunteers offer books, games, puzzles and more by bringing activity carts to the inpatient units. It is an energizing and fun role to interact in a meaningful way with patients!
We have a variety of volunteer roles focused on supporting the inpatients and our nursing teams. Our goal is to ensure every inpatient has the support they need during their stay and an excellent patient experience. Volunteers visit assigned patients regularly and use active listening skills to check in on their needs and provide emotional support. We also have volunteers who visit with activity carts and fresh baked cookies (at some locations) to lift their spirits.
Our four-legged friends and their volunteer handlers bring joy and reduce anxiety for patients, visitors and teammates through our animal assisted therapy program. Dogs must be certified for animal assisted (pet) therapy and visit throughout our hospitals. They are beloved by all!
Our wonderful spiritual care volunteers' partner with our spiritual care team to provide that much needed support for patients. Eucharistic ministers help deliver communion to patients.
We invite you to join Our Patient & Family Advisory Board.
We believe that the best healthcare decisions are made when patients, families and community members have a voice in shaping them.
As a member, you’ll have the opportunity to:
✅ Share your experiences and insights to improve patient care
✅ Collaborate with healthcare professionals to enhance services
✅ Advocate for meaningful changes that benefit the community
We value diverse perspectives and are looking for individuals who want to make a real impact on healthcare quality, safety, and experience.
