i. St. Joseph's Villa - Assistance on External Community Healthcare Appointments
Service Name: Assistance on External Healthcare Appointments
Where a resident/patient may have no representative(s), AND, is unable to pay for a private caregiving agency, a referral may be made to Volunteer Services requesting a volunteer to accompany a resident/patient requiring accompaniment.
When: As required
Where: Various external locations for appointments such as; hospital, dental, vision, hearing, clinics, etc.
Volunteers may sign up to be on a call list within the Volunteer Services office to pick up occasional calls inquiring availability to support accompaniment for residents/patients who have no alternative support on occasional community healthcare appointments. Transportation and appointment details are arranged prior to appointment time. Volunteer are requested to accompany residents/patients to assist with portering, to stay with the resident/patient during the appointment, and safe return with the resident/patient via handi-transit or other arranged mobility transportation specific to the unique needs of the resident/patient.
Please note: Volunteer referrals are not received if the resident/patient is exhibiting high responsive behaviours that could put both the resident/patient and the volunteer at risk, requires feeding, administration of medication; toileting and/or transfers as required for the patient’s need through the duration of the appointment time.