Education Programs Support

Position Title: Education Programs Support

Position Category: Education & Interpretation (80 hours/year service requirement)


To support the Education Department in providing fun and memorable experiences to children and their families, particularly during education event days and other family-focused guest engagement programming like Wild Tykes and ZooTales. Activities may include greeting guests at the zoo entrance, assisting with crafts, story times, animal handling assistant, and nature play activities.


  • Clock in/out for every shift
  • Report to designated supervisor at the beginning of the shift
  • Assist in collecting all needed materials for programming
  • Assist with set up and break down of location and materials
  • Engage zoo guests in programming in a positive and enthusiastic manner
  • Return all materials to designated place

Prerequisite Service: Entry Level (0+ Hours)


  • Must complete general Zoo Crew Orientation Training and Interpretation 101 Training (Basics of Interpretation) before scheduling first shift
  • Must meet with Education Programs Manager prior to first shift
  • Complete on-the-job training of duties listed
  • Must complete 10 Education Programs Support shifts within a year


  • Volunteer Programs Staff
  • Education Programs Manager and Education Staff
  • Human Resources Manager