Virginia Zoo

Position Title: Trail Host Interpreter

Position Category: Education & Interpretation (80 hours/year service requirement)

Purpose:

To enhance the visitor’s understanding and appreciation of the zoo, animals, and conservation as an on-the-grounds interpreter. Will interact directly with the public by sharing knowledge and providing excellent customer service to all visitors, utilizing visuals, biofacts, and conversation.

Duties:

• Clock in/out for every shift
• Trail host in Asia, Africa, World of Reptiles and/or North America/ZooFarm
• Present biofacts and visuals to visitors
• Answer visitor questions about the zoo or animals
• Maintain an active, working knowledge of the zoo and our animals, to include pertinent conservation messaging
• Attend regular Trail Host meetings and other continuing education offerings to maintain and build upon interpretive skills

Prerequisite Service: Entry Level (0+ Hours)

Qualifications:

• Must complete general zoo Orientation Training, Interpretation 101 (Basics of Interpretation) and 102 (Conservation Messaging) and required Online Modules with Volunteer Programs Staff
• Complete on-the-job training of duties listed, including three onboarding shifts before becoming qualified
• Must complete at least one Trail Host shift every three months

Supervisors:

• Volunteer Programs Staff
• Curator of Education
• Human Resources Manager