Reservation Instructions:
To make a reservation of a promotional ticket, visit aircanada.com and enter your personal promotional code in the 'promotion code' box;
Terms and Conditions
1. Reservations must be booked, ticketed and travelled no later than: Tickets must be completed by August 31, 2025.
2. Tickets are valid on-board Air Canada, Air Canada Express and Air Canada rouge scheduled flights only from major Canadian airport served by Air Canada closest to the promotional ticket user's place of reside not include Air Canada's alliance partners, Star Alliance members, code sharing and charter flights;
3. Flight reservation is subject to availability;
4. Please note that once the tickets have been issued, origin and destination cannot be changed;
5. Any changes to flight time, date of travel will be subject to a change fee;
6. Tickets are not transferable and are not redeemable for cash;
7. Upgrades are not permitted under any circumstances;
8. Transportation is subject to availability at time of reservation;
9. Blackout date restrictions are applicable (see below);
10. Frequent Flyer mileage accumulation is not permitted on promotional tickets;
11. Promotional ticket recipients are responsible for all insurance, surcharges (including for fuel), taxes (including without limitation any applicable Goods and Services Tax (GST), Harmonized Sales Tax (HST) and Quebec Sales Tax (QST) and any applicable air departure/arrival and airport taxes), fees and other applicable charges, all of which will be payable with a credit card at time of booking;
12. Promotional ticket recipients are responsible for any and all costs, expenses and taxes not expressly described herein including, without limitation, ground transportation, gratuities, merchandise, telephone calls, personal entertainments; costs incurred to and from the departure point, obtaining sufficient person travel insurance prior to departure, if desired; obtaining and carrying all necessary travel documentation, such as passports and visas and complying with customs immigrations regulations;
13. IIf tickets are lost, they are not replaceable. Please contact the Air Canada promotional ticket
coordinator e−mail: community.collectivites@aircanada.ca; and
14. Promotional ticket recipients may be held liable to Air Canada for failure to adhere to the restrictions and conditions of travel applicable to their tickets or for the fraudulent use of those tickets.
Blackout Dates:
North America (including Hawaii)
14 December 2023 to 07 January 2024
27 March 2024 to 03 April 2024
27 July 2024 to 11 August 2024
14 December 2024 to 08 January 2025
16 April 2025 to 23 April 2025
27 July 2025 to 17 August 2025
15 December 2025 to 05 January 2026
Sun destinations (including Caribbean, Mexico, Central America but excludes Mexico City)
16 December 2023 to 08 January 2024
26 February 2024 to 15 March 2024
27 March 2024 to 03 April 2024
11 December 2024 to 12 January 2025
19 June 2025 to 07 September 2025
10 December 2025 to 11 January 2026
