Modbury Hospital

Volunteering is a rewarding way to make a meaningful difference while gaining valuable personal experiences.

Offer comfort, compassion and connection when it matters most.

A cancer diagnosis can be one of life's most challenging experiences. For many patients and their families, a kind smile, a warm blanket or a friendly conversation can make all the difference.
As a North Eastern Cancer Centre Volunteer, you'll provide practical support and compassionate companionship to patients receiving chemotherapy, helping create a welcoming and caring environment throughout their treatment journey.

As a Cancer Centre Volunteer, you'll:

• Make a positive impact on the lives of people undergoing cancer treatment.

• Provide comfort and reassurance during what can be an emotional and challenging time.

• Develop communication, customer service and interpersonal skills.

• Gain experience in a supportive healthcare environment.

• Meet new people and become part of a dedicated volunteer community.

• Build confidence while working alongside experienced healthcare professionals.

• Experience the satisfaction of knowing that small acts of kindness can have a lasting impact.

• Appropriate customer service skills

Working alongside the nursing and healthcare team, you'll help patients and their families feel comfortable, informed and supported throughout their visit to the Cancer Centre.

From welcoming first-time patients to offering refreshments and assisting with practical tasks, you'll play an important role in creating a positive experience for everyone who enters the unit.

• Welcome new chemotherapy patients and their families, helping them feel comfortable during their first visit.

• Provide information about the Cancer Centre, hospital facilities and available patient resources.

• Offer tea, coffee, sandwiches and refreshments to patients and visitors.

• Provide warm blankets and ensure the blanket warmer remains stocked.

• Help patients confirm their follow-up appointments before they leave the unit.

• Clean patient chairs and surrounding areas after treatment to support a welcoming environment.

• Assist nursing staff with non-clinical "back of house" tasks, including restocking personal protective equipment (PPE), organising trolleys and maintaining supplies.

• Prepare oral chemotherapy treatment packs under the direction of nursing staff.

• Provide a warm, compassionate presence for patients and their loved ones throughout their visit.

As well as making a meaningful contribution to your community, you'll enjoy:

• The opportunity to give back in a truly life-changing way.

• A sense of purpose through meaningful volunteer work.

• Ongoing support and training from Volunteer Services.

• Experience working in a respected healthcare environment.

• New friendships with fellow volunteers and staff.

• The knowledge that your presence can bring comfort, reduce anxiety and brighten someone's day.

We're looking for volunteers who are:

• Compassionate, patient and genuinely enjoy helping others.

• Friendly, approachable and able to put people at ease.

• Excellent communicators with strong listening skills.

• Sensitive to the needs of people experiencing serious illness.

• Respectful of confidentiality and patient privacy.

• Reliable, dependable and committed to supporting the healthcare team.

• Able to provide exceptional customer service with kindness and empathy.

Cancer treatment is about much more than medicine. It's about compassion, connection and ensuring patients never feel alone.

Whether you're welcoming someone to their very first appointment, offering a cup of tea, providing a warm blanket or simply sharing a conversation, your kindness can ease anxiety, lift spirits and make a difficult day just a little bit easier.

Join our volunteer team and help bring comfort, hope and humanity to every patient who walks through our doors.

** Must be over the age of 18 years to volunteer**

BARE BELOW THE ELBOWS 
All staff (both clinical and non-clinical), students, volunteers and contractors having 
contact with the patient and/or the patient’s environment must be bare below the 
elbows, including the following:
• Hand and wrist jewellery (including wrist watches and fitness bands) are not to 
be worn in the clinical area, with the exception of a medical alert bracelet 
and/or a single, plain, non-porous ring. 
• Long sleeved clothing is not recommended, but if worn needs to be rolled up 
above the elbow so as not to interfere with hand hygiene practice.
• Nails are to be short, clean and unvarnished. 
• Artificial nails are not to be worn 
Please note:
* As each organisation provides different levels/types of insurance, volunteers are reminded to check with the organisation as to the type of insurance provided for volunteers (e.g. Voluntary Workers Personal Accident Insurance).
* Best practice volunteer involvement recommends that a volunteer role should not be more than 15-16 hours per week.