Hospitality Volunteer


To provide hospitality and customer service to patients and visitors

To participate as a valued team member promoting and contributing to a supportive team environment

To respect the confidentiality of patients, clients, visitors and staff at all times

We are ABLE to:

  • show patients the room facilities
  • assist patients with unpacking and packing belongings as requested
  • assist with set-up of patient tables for meals
  • assist with meal service e.g. open packaging, cut up meal, butter bread
  • call the nurse if the patient would like their bed lowered or raised
  • chat with patients and family
  • refill water in jugs/vases
  • provide warmed blanket
  • read books, magazines, newspapers
  • offer tea/coffee to family members
  • offer to sit with patient so family member can leave
  • alert the nurse that something needs cleaning
  • pass the message onto the Coordinator, Volunteer Services that a patient would like to see someone from the Pastoral Team