We're Recruiting! - Front Office Volunteer

Do you have a passion for people and a knack for administrative work? We are currently looking for volunteers to join our Front Office team! Regular-scheduled and spare shifts available.

This opportunity is perfect for social volunteers who are looking for a regularly-scheduled opportunity in an exciting environment.

Duties: To provide administrative support to NESA.
Could include, but are not limited to:

  • Greet and direct members and guests
  • Provide excellent customer service and information as required to guests
  • General reception-based duties including: Answering phones, preparation of bulk mailing, filing, customer care, replenishing work station, various transaction types, etc.
  • Assist members with using lobby touch-screen systems (to check-in to the centre, or log volunteer hours)
  • Stay informed by reading the Communication binder at beginning of shift
  • Utilizing "Book King" computer system to sell and maintain memberships, process registrations, and complete transactions using Point of Sales (POS) system (including gift certificates, grocery cards, donations, merchandise, etc.)
  • Cash handling – counting floats at the beginning and end of shift, and completing shift-end drops
  • Assist with special projects
  • Give tours of our Centre, when time permits

Requirements (skills, abilities, knowledge):

  • Must be able to work independently with little-to-no supervision
  • Administrative and organizational skills
  • Basic computer skills required (on-shift training will be provided for computer software)
  • Excellent customer service skills
  • Friendly, positive attitude
  • Maintain accuracy and confidentiality
  • Ability to handle money with confidence
  • Excellent written and verbal communication skills with ability to print clearly
  • Police Check w/ Vulnerable Sector Check required (done at no cost to the Volunteer)

Available Regular Shifts: WED PM & SPARE SHIFTS
Morning: 8:15 AM - 12:15 PM
Afternoon: 12:15 PM - 4:15 PM

Spares: Filling in and assisting for various shifts as needed.

Click here to view the full Job Description. 


If you are a brand-new volunteer, click here to Fill Out An Application Form to get started today!

If you are already a NESA volunteer, Log In to your Profile and click Sign Up below to be contacted with more information! 
If you are a NESA volunteer who has not yet received their log-in information, please contact volunteer@nesa1.ca to retrieve it, or call 780-496-4776 to speak with the Volunteer Coordinator about this opportunity!