Reception Volunteer

This position assists our front desk receptionist with duties including answering phones, replying to email and assisting customers that come in to the center.

Position Requirements:

  • Polite, professional appearance and demeanor, interpersonal skills to work with the public while promoting a positive company image
  • Must be able to work independently or as part of a team
  • Confidentiality of sensitive information
  • Reliable and punctual
  • Attention to detail and organizational skills
  • Problem solving skills
  • Ability to communicate effectively with a wide range of individuals within our community
  • Ability to multitask in a fast paced environment


  • Use of computer, printer, photocopier
  • Use of telephone 
  • Must be available for one consistent 4-5 hour shift per week. 


  • Ability to work effectively with others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others
  • Keeping commitments
  • Keeping others informed of volunteer work progress, timetables and issues;
  • Addressing problems and issues constructively to find mutually acceptable and practical business solutions


In addition to the duties listed above, the Centre expects the following of each volunteer:

  • Adhere to KWHS volunteer policies and procedures; works in a safe manner; acts as a role model within and outside the Centre
  •  Performs duties as workload necessitates; maintains a positive and respectful attitude
  • Communicates regularly with supervisor about department issues
  •  Consistently reports for volunteer role on time prepared to perform duties of the position