The Humane Society of Kitchener Waterloo & Stratford Perth

Position: Administrative Support

Reports to: Volunteer Manager

Location: Volunteer from Home!

Position Summary: The Volunteer Admins support will be responsible for assisting in the admin side of recruiting new volunteers. Responsibilities may include data entry, making reference calls, booking interviews and posting new positions online of volunteer program committees.  

Accountabilities:

• Participate in the recruitment and screening of volunteers
• Assist with volunteer orientations at both KW and Stratford locations
• Assist in the development of volunteer education/training opportunities.
• Participate in training and scheduling of volunteers
• Provide administrative support to the Volunteer Department including responding to volunteer inquiries, via phone and email, from the community, inputting data into the volunteer database
• Participate in the planning of volunteer engagement and recognition events
• Provide department support when Volunteer Coordinator is not on site.

Qualifications:

• Experience with conducting training to adults as well as youth an asset
• 1-year experience working in volunteer relations and/or one-year experience as a volunteer
• High School Diploma or Equivalent
• Strong written and verbal skills with the ability to communicate effectively and efficiently
• Organize, prioritize and manage multiple tasks with little supervision
• Strong interpersonal skills and have ability to work independently and/or as part of a team
• Excellent teamwork and team building skills
• Excellent verbal, written and presentation skills
• Must have intermediate experience in MS office programs
• Ability to communicate in a friendly and informative manner with people from a wide variety of cultural and ethnic backgrounds and lifestyles
• Excellent teamwork and team building skills
• Ability to work in a fast-paced environment
• Comfort working with dogs, cats, small animals, birds and reptiles

Other Requirements:

• Must provide a clear police records and vulnerable sectors check
• Ability to volunteer occasional evenings and weekends as needed

In addition to the duties listed above, the Centre expects the following of each volunteer:

• Adhere to HSKWSP volunteer policies and procedures: works in safe manner; acts as a role model within and outside the Centre
• Performs duties as needed and maintains a positive and respectful attitude
• Communicate regularly with supervisor about concerns
• Consistently reports for the volunteer role and prepared to perform duties of the position

Working Conditions:

• All Volunteers, Staff and community members will follow safe social distancing (6ft or 2m) as recommended by Public Health
• Location is not near a bus route
• Work can be completed from your home but may include occasional visit to the shelter.

Time Commitment:

• 2-4 hours per week
• Flexible schedule 

Training:

• Onsite training completed by Volunteer Coordinator and/or appropriate department staff
• Completion of AODA and WHMIS training, completed online

Impact:

• Be part of a team that values the health, wellness and safety of all animals in our community and beyond
• Create a positive, welcoming and engaging program that meets the needs of all volunteers
• Help make a difference in the lives of animals and those in our community

Benefits:

• Learn and strengthen skills in effective communication, interpersonal skills and program development
• A valued member of the Volunteer Services team focused on the betterment, improvement and growth of the volunteer program in Kitchener Waterloo and Stratford Perth
• Be heard and supported in exploring new ideas and program initiatives

Application Process:

We thank all candidates for their applications; however only those selected for an interview will be contacted.

The Humane Society of Kitchener Waterloo and Stratford Perth is an equal opportunity employer and supports workforce diversity. We welcome and encourage applications from individuals with diverse backgrounds and lived experiences, as well as individuals of all abilities. Should you require accommodation during the recruitment process, please contact Volunteer Coordinator.

REQUIREMENTS: 

Volunteers MUST be 18 years of age or older

Volunteers must reside in Waterloo Region or Stratford Perth

Volunteers with pets must show proof of spay/neuter, current vaccines and if they have a dog(s), a current license tag(s)

Volunteers, if renting, must show landlord consent for animals in the home

Volunteers must have a separate area for fosters

Volunteers must have the time to care for the animals

Volunteers must have access to transportation for vet appointments/ medical emergencies

Volunteers must also have a working email address

2 letters of reference will be required in order to proceed foster application process

Are you a high school student in Stratford Perth or the Kitchener Waterloo area (including surrounding townships of Woolwich, Wellesley and Wilmot) looking for ways to complete your community service hours? Would you like to play an important role in the lives of cats and small animals in your community. Would you like to help them by providing a safe space for them to stay until they are ready to find their forever home?

If you love cats and small animals and would like to support them on their journey to finding their forever homes, then check out our Stratford Perth Student Foster Program! As one of our student foster caregivers and under the supervision of a parent or guardian, you can earn your community involvement hours by being a foster caregiver to one of our cats or small animals.

REQUIREMENTS: 

• must be at least 14 years of age or older
• must reside in the Stratford Perth or Kitchener Waterloo area
• If you currently have pet(s) you must provide proof of spay/neuter, current vaccines and if you have dog(s) or cat(s) you must have current license tag(s).
  • this is to ensure your animal at home is safe and do not get sick when the new foster comes into the home
• must have consent of parent/guardian to participate in the program and have a foster animal in the home.
• must have a separate area for fosters
  • A separate room or dedicated space allows your foster to slowly explore their new environment while having a safe space to go to.
• must have the time to care for the animals
• must have access to a car ride for vet appointments/ medical emergencies
  • Vet appointments will be completed at the Stratford Perth location. Medical Emergencies are supported at the Emergency Clinic in Kitchener
• must also have a working email address
• must provide 2 letters of reference at the time of their interview