The Humane Society of Kitchener Waterloo & Stratford Perth

Thank you for your interest in volunteering!

Please note that currently we are only recruiting for the positions listed below.

If you are looking for a different volunteer experience please check back periodically as positions are updated regularly.

Due the volume of applications received please be patient in waiting for a response.  Applications are prioritized by the positions most needed at the time.

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We are Actively Recruiting!

Animal Care


Animal Care Volunteers help provide our animals with a clean and healthy living environment. Responsibilities include: 

  • Assist Animal Care Staff with the morning cleaning, which includes:
    • Scrubbing of cat condos, dog kennels and small mammal areas
    • Sweeping and mopping floors
    • Cleaning litter boxes
    • Cleaning of animal dishes
    • Cleaning of animal laundry
    • Maintaining general cleanliness of the Centre
    • Sorting donations that arrive from the public
    • Cleaning windows (all those nose prints!)
  • Fill out daily animal health charts.
  • Ensure safety measures and KWHS policies are implemented at all times
  • Responsible for assuring pets have sufficient food and water and reporting to Animal Care Attendants any health or behavioural problems in pets.



  • Previous experience working with animals is an asset
  • Ability to follow cleaning procedures and protocols.
  • Ability to work with little to no supervision.
  • Must be an effective cleaner and have an eye for detail.


Other Requirements

  • Volunteers must be 18 years of age or older
  • Complete or ability to complete AODA and WHMIS training
  • Able to commit to one 2 hours shift per week between 8:30am-10:30am


Foster Care - Stratford Perth


Volunteers MUST be 18 years of age or older

Volunteers must reside in Stratford Perth

Volunteers with pets must show proof of spay/neuter, current vaccines and if they have a dog(s), a current license tag(s)

Volunteers, if renting, must show landlord consent for animals in the home

Volunteers must have a separate area for fosters

Volunteers must have the time to care for the animals

Volunteers must have access to transportation for vet appointments/ medical emergencies

Volunteers must also have a working email address

2 letters of reference will be required in order to proceed foster application process

Volunteer Street Team

This position assists The Humane Society of Kitchener Waterloo & Stratford Perth in the community at events, festivals, tradeshows, and community-based activities by acting as a Humane Society event ambassador.

The role will promote the Humane Society mission, vision and values, share our community programs and services, educate the community on our part in supporting people and pets, and encourage people to access our services, adopt, donate, participate or volunteer.

The volunteers may attend events that are general in nature, or ones that are more specific such as a booth at a third party fundraiser or a children’s educational event in support of a specific department.

Position Requirements:

  • High level of customer service experience or skills
  • Confidence and comfort in a public speaking role
  • Strong communication skills
  • Highly engaging and outgoing personality
  • General understanding of our Humane Society, our mission and services
  • Comfort around animals and an understanding of how to safely approach and interact
  • Visual eye for arranging and setting up a display booth


Reception Volunteer

This position assists our front desk receptionist with duties including answering phones, replying to email and assisting customers that come in to the center.

Position Requirements:

  • Polite, professional appearance and demeanor, interpersonal skills to work with the public while promoting a positive company image
  • Must be able to work independently or as part of a team
  • Confidentiality of sensitive information
  • Reliable and punctual
  • Attention to detail and organizational skills
  • Problem solving skills
  • Ability to communicate effectively with a wide range of individuals within our community
  • Ability to multitask in a fast paced environment


  • Use of computer, printer, photocopier
  • Use of telephone 
  • Must be available for one consistent 4-5 hour shift per week. 


  • Ability to work effectively with others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others
  • Keeping commitments
  • Keeping others informed of volunteer work progress, timetables and issues;
  • Addressing problems and issues constructively to find mutually acceptable and practical business solutions


In addition to the duties listed above, the Centre expects the following of each volunteer:

  • Adhere to KWHS volunteer policies and procedures; works in a safe manner; acts as a role model within and outside the Centre
  •  Performs duties as workload necessitates; maintains a positive and respectful attitude
  • Communicates regularly with supervisor about department issues
  •  Consistently reports for volunteer role on time prepared to perform duties of the position

Mission Statement

We are leaders in animal welfare in our communities and committed to promoting the human-animal bond, while focusing on the responsible treatment of animals through education, collaboration, compliance, advocacy and care.