Caring for Communities and People

We all have the power to change our lives for the better - but some of us need help along the way.

CCP believes in making a difference. We believe in a society where everyone can transform their lives and realise their aspirations and our priority is to support those who have serious and immediate need, equipping them to meet the demands of an ever-evolving society.

As a CCP volunteer, you will be very much at the core of what we do, with the opportunity to access professional training, contribute your ideas to how our services and organisation runs and engage in regular social events. 

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Our Opportunities

Appropriate Adult Service (supporting people in custody)

This service is available throughout Gloucestershire, Melksham and Swindon.

CCP's Appropriate Adult Service operates a team of volunteers who attend when a young person (under 18) or vulnerable adult is detained in police custody without a family member or appropriate adult there to support them.

Full training and on-going support is provided. The AA volunteer does not offer legal advice, they facilitate the communication between the detained person and the Police, ensuring the detained person's welfare needs are met, their rights are upheld and any additional needs are communicated to custody staff. They help the detained person understand the process and help ensure that process is conducted fairly and that the outcomes are clearly understood by the detained person.

The AA service operates a weekly rota from 9am to 10pm in three shifts. Volunteers can select a shift pattern to suit their individual needs.

Activity Shifts Start End
Appropriate Adult Gloucestershire 1 12/31/2020 12/31/2020
Appropriate Adult Melksham 1 12/31/2020 12/31/2020
Appropriate Adult Swindon 1 12/31/2020 12/31/2020

Care and Support (supported accommodation for young people)

CCP runs a number of supported accommodation units as follows:
Bramah House, Cheltenham
The Arkalls, Cheltenham 
Season House, Stroud
Sevenoaks, Bournemouth

Volunteers are needed in a variety of roles to help support the staff providing the service to young people in these locations. 

Activity Shifts Start End
Community Engagement Buddy for homeless people 1 12/31/2020 12/31/2020
Helping young people to live independently 1 12/31/2020 12/31/2020
Support Worker helping young homeless people 1 12/31/2020 12/31/2020

Cheltenham First Stop - Information, Advice & Guidance (IAG)

A bustling advice and help centre in Cheltenham, where members of the public can drop in for support, advice and guidance on a range of needs. 

With several services and organisations running under the same roof, it is important that someone seeking support is signposted to the right service so they can receive the help they need. The team is dedicated to alleviating the impact of homelessness, housing related issues, family breakdown and financial crisis.  

Activity Shifts Start End
Advice and Inclusions Assessor 1 12/31/2020 12/31/2020
Advice Centre Admin - meet, greet and assess 1 12/31/2020 12/31/2020
Cheltenham First Stop Admin assistant 1 12/31/2020 12/31/2020

Community Well-Being

Many things affect our health and wellbeing, such as where we live, how we spend our time, our
financial situation and our relationships with friends and family.

Sometimes, we need some extra support, for example, when coping with a short or long term health situation, or when life throws other challenges our way.

The Cheltenham & Tewkesbury Community Well-being team is part of a county-wide service and may be able to offer support and advice to guide people during these times. The service is available to anyone over the age of 16 years.

CCP is one of a number of Community Well-being Service providers in Gloucestershire. The service is offered in the Cheltenham and Tewkesbury areas.

Activity Shifts Start End
Befrienders 1 12/31/2020 12/31/2020


CCP runs a number of events to help raise funds and the profile of the services it provides. 

These include:

Hamper Scamper - the Christmas collection and delivery service providing hampers of goodies to those in need.

Cheltenham Challenge - this running event takes alot of organisation so volunteers are needed across a number of disciplines from behind the scenes support to helping man water stations on the day.

Activity Shifts Start End
Cheltenham Challenge Helpers / Marshalls 1 1/1/2020 6/30/2020
Events Admin Volunteer 1 12/31/2020 12/31/2020
Hamper Scamper 1 9/1/2019 12/31/2019

Family Services

Our Family Services team provides a range of help to support children, young people and families when they are facing a crisis and have nobody else to turn to. We support people experiencing difficulty in coping with family life and social situations, frequently working in partnership with statutory and voluntary agencies to co-ordinate and deliver a program of focused interventions. We are committed to a multi-disciplinary approach to provide an effective and focused client-led service.

Activity Shifts Start End
Family Support Volunteer 1 12/31/2020 12/31/2020
Mentor for Young People 1 12/31/2020 12/31/2020
Volunteer family advocate supporting child protection cases 1 12/31/2020 12/31/2020

GEM Project - Going the Extra Mile

Over the next 3 years, until December 2019, the Going the Extra Mile (GEM) Project aims to engage with and support 1,100 people in Gloucestershire who are currently dealing with circumstances that are potentially causing barriers to work and move these people closer towards education, training, volunteering or work, including self-employment.

This programme is a unique partnership of community based organisations, managed by Gloucestershire Gateway Trust on behalf of Gloucestershire County Council.

The GEM Project is jointly funded by the Big Lottery Fund and the European Social Fund.
Activity Shifts Start End
Helping out with gardening tasks 1 12/31/2020 12/31/2020

HoPES (Worcester)

HoPES  is the Homelessness Prevention Service based in Worcester which is run by CCP.

It includes SWEP - the Severe Weather Emergency Protocol which comes into play in the colder months of the year.


Activity Shifts Start End
Peer Mentor - HoPES 1 12/31/2020 12/31/2020
SWEP - Severe Weather Emergency Protocol 1 10/1/2019 3/1/2020
Volunteer Street Outreach Worker 1 12/31/2020 12/31/2020

Pantry Project

CCP FoodShare is an emergency foodbank for people and families in times of crisis. These are generally ordinary people who suddenly find themselves facing poverty and hunger due to loss of salary, change in benefits, unexpected large bills, illness or family breakdown.

The FoodShare scheme provides food parcels to cover the immediate crisis or to give support in the intervening period before statutory agencies can begin ongoing longer term assistance. In an average year, we will distribute around 800 food parcels from Cheltenham 1st Stop and through the network of CCP support workers in Gloucestershire and further afield.

Activity Shifts Start End
Food Share team 1 12/31/2020 12/31/2020
Food Share Volunteer Coordinator 1 12/31/2020 12/31/2020

Support Services - Admin

Activity Shifts Start End
Better Impact Support 1 12/31/2020 12/31/2020
Receptionist/Admin assistant 1 12/31/2020 12/31/2020
Volunteer Recruiter 1 12/31/2020 12/31/2020
Volunteering Gloucestershire Advert Writer 1 12/31/2020 12/31/2020

Our Volunteering Mission

CCP's aim is simple - to transform lives.                                       

We are an 'Investing in Volunteers' accredited Charity which engages hundreds of volunteers each year to support our Mission.  Each year, our volunteers donate over 30,000 hours across our services.  In turn we are proud to have been part of our volunteers' individual journeys towards improving their skills, confidence or simply giving them a means to make a positive impact on the lives of disadvantaged people. 

Volunteer and change lives - maybe even your own!