Snowman Mania - Customer Service Snowman Mania

Volunteer Area – Customer Service – Events Department

Position Purpose / Goals - To provide customer service support to participants of all ages during Town of Wasaga Beach Special Event.


  • Monitoring, track and record participant numbers during your shift and report numbers to the Event Coordinator
  • Collect admission/donation depending on event
  • Provide information and receive feedback from participants – verbal/survey
  • Assist new participants with information about the Town of Wasaga Beach Recreation programs and facilities 
  • Promote Upcoming events and programs within the Town of Wasaga Beach
  • Work cooperatively with the community, volunteers and arena staff


Minimum age: 18 yrs and older Requires VSSC police check

  • Customer Service Oriented Individual
  • Friendly, outgoing
  • Posses good communication skills  
  • Willing to work with a team  
  • Consistent and reliable
  • Ability to multi task in a busy environment   


  • Volunteer t shirt/name tag provided

Training (provided)

  • AODA Training (online)
  • Customer Service (online)
  • On-site Training and Orientation – on site



Qualifications Required

  • Do you have a Police Check? Must be Yes I have one