Community Engagement Volunteer- Solihull

Healthwatch Solihull is the independent champion created to gather and represent the public and patient’s experiences of using local health and social care services. This includes services like GPs, pharmacists, hospitals, dentists, care homes and community-based care. Healthwatch Solihull ensures the public voice is heard by those who commission, design and deliver health and social care services to make them better.

Community engagement will take place across all districts of the borough (support with travel arrangements and costs will be provided) and will involve working as part of a small team. Work will be carried out at different venues and locations including:

  • Service user support groups, steering groups, meetings etc. accessed via our Third Sector partner organisations.
  • Events: Fetes, festivals, and open days etc.
  • Public Venues: Community Centres, cafes etc.

 

Tasks include:

  • Collecting people’s experiences of health and social care services.

This includes collecting feedback from the general public, and more targeted work with specific population groups such as refugees & asylum seekers, people affected by mental health issues, people with English as a second language, young people etc.

  • Supporting people to complete health and social care feedback questionnaires and record patient feedback at focus group meetings and events.
  • Supporting investigations guided by our research team.
  • Promoting Healthwatch Solihull within the community and raising awareness of our services.

Media

Our Work - Healthwatch Solihull

Healthwatch Solihull | Facebook

Healthwatch Solihull (@HealthwatchSol) / Twitter